new remittance advice showing amounts in AUD format when customer is USD

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LPE ACCOUNTS
LPE ACCOUNTS Member Posts: 5 ✭
edited August 2019 in Reckon Accounts (Desktop)

The new remittance advice form is showing the amounts in the format A$123.00 even though the supplier is setup to use USD.  The bill shows the payment amount in US$123.00.  Any idea why reckon is picking up the incorrect currency here?   I have tried to customise the template but I cant find a way to change the currency.

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  • LPE ACCOUNTS
    LPE ACCOUNTS Member Posts: 5 ✭
    edited June 2015
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    No we pay this supplier (and others) in USD.  We have a separate accounts payable account for AUD and USD purchases. 
  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
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    It is possible this issue is the same as:
    https://community.reckon.com/reckon/topics/currency-incorrect-on-remittance-advice?utm_source=notifi...

    That issue has been highlighted by Mirko for technical acknolwedgement


    Gary Pope
    An Accredited Partner- Consultant  (VIC. Aust)

    "Working with Accountants/Bookkeepers PPs/APs, as an
          independent IT Professional     and retired FCPA Accountant"


  • gazza73
    gazza73 Accredited Partner Posts: 803 Accredited Partner Accredited Partner
    edited February 2017
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    How did that link go?  It seems that the payments are working mathematically but simply not showing a currency prefix.

    Gary
  • LPE ACCOUNTS
    LPE ACCOUNTS Member Posts: 5 ✭
    edited June 2015
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    Thanks Gary, it is the same issue.  I will implement the workaround as suggested.

    Wayne 
    LPE Accounts.
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