Best Of
Re: Read Only Access
Dear @Blandine Lorraine Lam ,
After your subscription expires, if it is not renewed, Reckon Accounts Desktop (Accounting, Plus, Premier and Enterprise) will enter into a "Read-Only" mode. In this state, no data can be changed, but reports can be generated and exported. The files will still be accessible in later editions.
Reckon One/Reckon Payroll will also enter into an "Inactive" state, but you can still open the record to review data and create reports. This is only for books that have completed the STP Phase 2 migration. Older books will need to be reactivated and updated first.
Payroll Premier is not accessible without an activation/license. Neither is Reckon Personal Plus and Reckon Home & Business.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: Leave Accrues on Bonus Payments
@Acctd4 , thank you, I never knew that, but it is definitely good to know!
Retreev
Re: GST 101 report gives different total to Detail Cash Tax report
Glad to hear that the suggestion has helped resolved the issue.
Datarec
Re: Out of Action?
None whatsoever. It is just unresponsive. The menu options appear but won't allow anything further.
Re: ✅ RESOLVED - Issue with paid pay runs being reverted back to draft status in Reckon Payroll
Yes I agree Rob Payne , I suspect it was to do with taking Payroll back into the main program too. The duplication for me was only with the GL, I didn't have a duplicate in the payroll section, so didn't have a duplicate run to set back to draft. I only had to delete the payment then payroll journals, and all OK now.
Re: Reckon down............. Didn't get connection settings
Back up and running. Thanks Reckon team
PeterC67
Re: Reckon down............. Didn't get connection settings
Dear @PeterC67 ,
We're currently aware of an unexpected outage.
We are working on it as quickly as possible.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support