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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Good Morning Upon logging in this morning to Reckon Accounts Hosted I notice a new screen.. All good! But, I cannot locate the toolbox. I need to download and update payment files and I just cannot locate the icon. Please advise where the icon is now located on my screen Thanks
I see previous discussion on this problem hs closed. However, I still have an issue. I backed up my (Microsoft) Authenticator app on old phone and then restored it on new phone. All Microsoft accounts were restored, but none of the 3rd party apps, eg. RAH. Now I have to check the old phone every time I log in to RAH.…
Hi, I have noticed that since the new upgrade, I can no longer print out a customer invoice with our logo correctly. When I check the print preview, it is showing our logo and address correctly, however when I print, the logo is so big that it is cut off. I have to go to customise invoice, manage templates, customised…
Whether you're a seasoned payroll pro or just want to feel more confident with your end-of-year tasks, this must-attend Payroll End of Year Masterclass webinar is packed with everything you need to confidently manage end-of-year payroll in Reckon Accounts + Hosted, stay compliant with the ATO, and prepare for FY 2025.…
I want to get a list of which of my customers are on which price level and I cant find a way to do this. Is there a way to get a customer list which shows what price level they are on?
So I started using the new platform experience on Friday 9th, and wanted to upload a file - that's when I discovered no more little toolbox. Anyway, worked that out and uploaded the file - however when I went to locate it found the date was in the MM/DD/YY format - I always thought we used the DD/MM/YY format in Australia…
I have an issue where a supplier PO which has been received in full, is still showing as an open purchase order. Any suggestions on how to clear this?
Hi Guys, My phone deleted my MFA Authenticator app and now I cannot add it back into the app without a QR code. I cannot get into reckon now without the 6 digit MFA to revoke that and use the recovery pin, as I cannot find the pin anywhere. How can I get the pin back or a QR code?
I am having trouble deleting files and folders. I have ticked the file and gone to actions and clicked Delete - nothing happens. I also tick a folder and go to actions and delete is greyed out . Just realised I could do it the old way, File Open or restore
We invoiced a client for a job, that ended up being paid for under our business insurance as neither client nor us was at fault, & product manufacturer would not accept fault. So we had to do another invoice at wholesale price less the gst & they paid that less the excess. How do I process the payment again the invoice so…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
