Important announcements for Reckon Accounts Hosted 📢

Reckon Accounts Hosted update - Microsoft Office integration 📄⤴️
Hi everyone! Just a quick update about some minor changes to the Reckon Accounts Hosted Microsoft Office integration that have come into effect. We have rewritten the Office integration functionality within Reckon Accounts Hosted to ensure we are able to continue supporting this functionality into the future as we make…
Changes to the fonts available in custom templates in Reckon Accounts Hosted 📄
Hi everyone! To ensure the ongoing security and functionality of Reckon Accounts Hosted, we recently upgraded the Microsoft Office spreadsheet and letter templates integration with more modern technology. This update will affect the fonts available in Reckon Accounts Hosted from 11 December 2023. If you have custom form…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…

Accounts Hosted

Archives for February 2014

No transactions received
After importing a bank statement to an account, I get a message saying "no transactions received on (date)" on the online banking centre and if I click view I get "no transactions received for this account during online activity on (date)". I cannot get to the match transaction screen. Help!
Why is an item from a Foreign Supplier entered in **** for the same numeric value as the foreign cost?
regarding ReckonAccounts Enterprise 2013 (our customer ID 61261) When entering my Supplier Bill the item cost is updated in **** for the same numeric value as the Euro cost. There should be an interaction with the exchange rate. An example: Item WIDGET is received at a cost of Euro 100.00 and the day's exchange rate is for…
How can I change the default account for sales receipts?
can i change the account that sales receipts are allocated to? ie they automatically are put to Undeposited Funds - an current asset account. But I have an undeposited funds Bank account and I want the sales receipts to go there to be offset with payments made from cash before being deposited in the bank. If not can i…