Important announcements for Reckon Accounts Hosted 📢

REMINDER - Reckon Accounts Hosted 2022 will be removed on October 3 ⌛
Reckon Accounts Hosted 2022 will be removed on 3 October Hi everyone, Just a friendly reminder that Reckon Accounts Hosted 2022 will be removed at 4pm (AEDT) on October 3. If you haven't already upgraded to Reckon Accounts Hosted 2023, please start planning on doing so. The 2023 edition includes STP Phase 2 functionality…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…

Accounts Hosted

Archives for March 2015

How to use Purchase orders using Reckon Hosted Online
Hi there, can someone tell me or guide me where to find instructions on how to use purchase orders with Reckon online? Thanks in advance.
Email remittances from Hosted
I have just started using Reckon 14 Hosted and to-day tried to email a supplier remittance. Was told by support that this can't be done. Is this so and if so I will need to go back to Enterprise Desktop. Thanks.
'Record Deposit' transaction, how to allocate the deposit against open customer invoices?
We received funds from a customer as an advance payment. At the time I processed a 'Record Deposit' transaction, received from the customer and allocated to Accounts Receivable. I have now raised the customer invoices but don't know how to allocate this advance payment to reduce the outstanding amount on the invoice.
Imac mail
I have recently upgraded to Imac but my invoices are now not emailing out to customers from Reckon Hosted. I use Mac mail, not Outlook. Are there settings somewhere in Reckon that I need to change to fix this. Being able to email invoices out of Reckon is high priority.
How do you set up an item when you purchase by the drum and sell by the ml?
buying in one size selling in another
Link for Hosted Upgrade NZ2015 not working
The Link for hosted upgrade NZ 2015 is no longer working - it takes you into RA2014 instead of RA 2015 so anyone who has already upgraded cannot now access their company files.
Items - inventory
I currently add all my inventory manually one by one. Is using the excel spreadsheet easier and is there a fact sheet on how to do it somewhere?
Do I need to manually close an estimate or should it close automatically after the invoice has been
Should an estimate automatically close after I create the invoice from it? I use the create invoice button at the top of the estimate page but after creating the invoice, I go back to the estimate and it says it is still active and doesn't state that it has been invoiced in full or closed? Do I need to manually go back to…
we need more characters in the invoice number field
We are running accounts hosted R4 and require more characters to be input for the invoice number on our invoices. We import from a third party program and we need the extra characters. At the moment it is dropping the last character so all invoices have the same last characters. Not a good thing. Any help would be…
Problems importing bank statement (QBO File into online banking centre) - Reckon Accounts Hosted
Hi there, I am trying to import a nab bank statement (haven't done this before). I think I have activated my bank account for online correctly. I upload the Qif file from my bank and I can convert it to QBO file ( I can see it in my Q drive - uploads) I get asked to select which account to import it to, I select the…
Hi How do I contact technical support for one of your clients. It seems the technical dept don't kno
Hi How do I contact technical support for one of your clients. It seems the technical department don't know about publishing apps on your app server(s) and the head office reception is on a permanent loop possibly returning from Christmas holidays
get off email list
I'm seeing a black screen - cannot log on. What now?
After pressing "Launch Accounts 2014 R4" the screen goes black.
Has anyone recieved the following error: The connection 'RA.2014.AU.R4' is not bound to any owner'?
No super details coming up in employee contact list report
I am trying to set up employees in a super clearing house and I can upload a CSV. file with all the employee details. I have spent a while setting up employee super details with fund name, fund ID and member numbers and then when I run a employee contact list and modify to include this detail nothing comes up under super…

Accounts Hosted

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