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Receive Inventory/Item Receipt
Hi all. I'm hoping one of you can point me in the right direction for a fix to my problem. Firstly. When we "Receive Inventory Without Bill" it is showing up on the A/P Reports even though we have yet to receive a bill. It makes it difficult to match up with statements when they are slow to get their bills to us. And more…
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Transactions not coming through in bank data feed using accounts hosted
I am using the most recent (is it R2?) version of accounts hosted 2015 and have had the bank data feed (for one bank account only) set up for about 6 months. Towards the end of last month a couple of outgoing transactions didn't come through on the feed but had definitely been made and were on the statement. Since 3/11 (a…
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Report giving Trxns by Trxn Type Total for specified period
Hi, I'm currently utilising the Trxn Detail by Account Report to do a Payroll Reconciliation between GL & Payroll Reports. I do this as our payroll wasn't setup correctly and am checking monthly that the GL matches the reports so I can reconcile at year end. The above report covers my requirement however I don't need all…
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Super Data Export
I am trying to do the super data export for October (using Accounts Hosted), however for one employee it is not bringing up the USI or the fund name, so I am unable to upload. I have checked the employee file and all the relevant information is entered. I have also tried running the Super Data Report by fund and when I do…
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Deleting credit notes - are there any dependencies?
I have inherited a system whereby the previous admin applied all the credits to the wrong invoices. Now, when I go to reconcile the supplier's statement, it's a dog's breakfast. It suddenly occurred to me this morning, that there might be a way to fix it without impacting on previous bank recs or BAS periods. Could we…
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Trying to correct annual leave balances for full time employee
I have an employee who started on Monday 31st August. We pay fortnightly. Our first pay run was on Thursday 3rd September for the previous fortnight. As he only worked 38 hours, I initially set him up with 1.46 for sick leave accruals and 2.92 for annual leave accruals, intending to change it for the following pay run. But…
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External Copy and Paste
I'm aware you can copy and paste within the Reckon Hosted system, however it won't allow you to copy text from an outside source (like a Word Doc) and paste into the Reckon system. Am I doing something wrong or is it in place for security purposes? Thanks,
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On Hosted our Administrator password is no longer working. It worked last week, and I know it's bein
I noticed yesterday that the Admin password wasn't working: thought it was just me. Nope. Today it's telling me that either the use name or password is incorrect when I know both are correct. I haven't changed it, and the only other person with access hasn't changed it. What do I do know?
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multiple disconnecting
I am constantly being disconnected from Reckon Accounts Hosted in the middle of entering transactions. I have recently upgraded to Windows 10, does anyone else have this problem? It's very frustrating as I have to continually log back on and sometimes it involves having to log off remote session in control panel. Very time…
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GST Refund - how do you enter a credit into Reckon Hosted
For the September BAS I have a credit for the GST portion of this return. I will not however get a refund cheque for this amount as there is still outstanding tax that is to be paid from previous tax reporting periods In order to keep an eye on what tax is due (overdue), once I have reported to ATO an amount payable I then…
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Changing 'Inventory Part' to 'Inventory Assembly'
Hi there :-) We've got a client using Reckon Accounts Hosted. They manufacture and sell approx 50 products - these are currently configured as 'Inventory Parts' and the quantities are periodically updated using 'Adjust Quantity/Value on hand'. They are looking to change to these products to 'Inventory Assembly' (and then…
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Accruing Annual Leave over financial year
Using Reckon Hosted. Problem I am having is that one employee's annual leave has not accrued between one financial year to the other. I have looked at everything and it seems the same as the other employees. Anyone know a solution????
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enter buttons not responding
Okay, so since the last Reckon update (Saturday 31st August) my Enter buttons don't respond. I have checked my setting and the "use enter key" is selected in my preferences. I am using IE in one computer and Firefox on another.... and it has only just now become an issue, so I am certain that it is not the web browser…
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Customer Report in Reckon Hosted
Can someone help me please. I need to run a report on how much a customer spent with us last financial year. Where or what report do I do. Thank you
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Statements not printing correctly
When I preview my statement it looks fine. When I print it the customer's address is all little boxes and so is the total amount to pay... everything else looks fine.