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Unmatched Transactions
Hi everyone - A client has imported all his transactions from 18 months ago to date on the bankonline. Because we had been doing it manually I do not need all these transactions. Can you just Delete unmatched Transactions? or do they just have to sit there for ever and a day :)
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Payroll labels not displaying
Payroll & Compensation Tab is not displaying 'Leave', 'Super' etc labels. The only label displayed is the 'Raises & Promotion". Is anyone else having this problem?
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How do I convert my csv file to an IIF file for import into Reckon
I have exported a cheque transaction from Reckon Hosted into a .csv file (which is being opened in excel) with the aim of using this as a template for importing future journals into Reckon to save time on entering them every month. However, I need to convert the file to .IIF in order for the file to be imported correctly.…
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How do I set up a salary sacrifice contribution for $20.00 per week?
I have a new employee and she would like to pay an additional $20.00 per week to her super via salary sacrifice. How do I set her up in payroll to show the normal employer contribution @ 9.5% and then her salary sacrifice amount of $20.00? Many Thanks SL
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Proforma Invoices
Our company deals with exports, and we are required to produce a commercial invoices so deposits can be paid and letter of credits can be applied etc. However when an invoice is raised it takes the items out of stock, as the goods or consignment is not shipped until a later stage, how can I show an invoice to produce to…
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Cannot open company file - File has been updated with Reckon Accounts 2016
We have recently migrated from the desktop based Reckon Accounts 2016 to Reckon Accounts Hosted. A couple of our key company files are unable to be uploaded to Reckon Accounts Hosted as they have been updated using the 2016 Reckon Accounts version. Can anyone advise when Accounts Hosted will be updated to a compatible…
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Supplier payment greater than amount owing
How do I enter a supplier paymant against invoices if the amount paid was more than the invoice value
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GROSS AMOUNT NOT SHOWING UP ON CHEQUE
Hello Reckon users, So I just got off the phone with Reckon Support. Which gave me more grief than support. I am using Accounts Hosted My issue is when I write a cheque, I select the bank account/date/supplier then add the amount paid... When I tab down to the expense account the same amount shows up as what is on the…
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Has anybody had problems with invoices emailed to customers going into their Junk file,
Has anybody had problems with invoices emailed to customers going into their Junk file, this seems to happen more often with hotmail accounts
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Change the Default Accounts Payable Account
Hello, when creating or paying bills, is there a way to set the default Accounts Payable account? Our GL contains a few different accounts (we are a subsidiary of a larger company in the US) and ours is 5th or 6th down the list.
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Hosted Login issue - My second user cannot login.
We are having issues with the 2nd user login not working! We can log the user into the Reckon Hosted dashboard, however logging into the company file results in a message to say that the user is already logged in. We have tried "Log off the remote session" several times until the account does not appear in the list after…
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Bank data feed - Full description not coming through
When importing bank data feed from my nab cheque account the full description isn't coming though. The description only comes through as "internet transfer Internet trans" and cuts off the remaining characters. I have over thirty transactions displaying like this. What can be done to fix this so the whole transaction comes…
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Setting Custom Remittance Advice as default
Very disappointed to find out that Reckon team has put back the fix to being able to select our custom remittance advice as default. Having to select the correct remittance advice on printing/emailing is a nuisance and needs to be fixed. I was originally told it would be fixed in March.
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Change home currency on running company - Quickbooks enterprise 2015
Hi, I recently created a company file and I used USD as the home currency. Transactions have already been processed using USD as home currency. Now I want to change the home currency to another currency. please help. Best regards, Clyde
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how do i get invoices numbers to attach to an email in the subject field when sent