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Reckon Accounts Administrator is editing user information - and we are all logged out!
One user gets a WARNING dialogue box when trying to log in. It says: "The Reckon Accounts Administrator is editing the user information for user "BOB SMITH*". You can either try to log in as a different user or try again later". So Bob Smith* cannot log in... I get a different message: "Reckon Accounts is unable to open…
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Blurry Reckon in half-screen
Hi every one. When I shrink the Reckon window to the half-screen size it gets blurry. The full screen size is fine in any of three browsers: Chrome, Edge and Firefox. Reckon opened in Firefox is better in a half-screen size, but it gets blurry when I type. My screen resolution is fine (as it is recommended by Reckon). This…
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Has anyone used Deputy to import to Reckon
Hi I am after some help please. I use Reckon Hosted and am also using Deputy for a time clock separately. Deputy say they integrate with Reckon but I haven't worked out how to do this properly. Has anyone else had experience importing the timesheets from Deputy into Reckon. If so how do you find it. I currently export from…
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Annual leave on pay slip different to annual leave accrual
I am using Reckon Accounts Hosted 2016. I have an employee that had the correct annual leave accrual balance as at 30/6/16 on both his payslip and in the leave balance in his employee file. In reviewing his annual leave balance on his current payslip I have noticed that there is now a difference between the payslip and the…
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Shared Data
If I start a data file and share it to another membership then cancel my membership, does that other membership keep their access?
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Preferences > Tax > Company > Sales
I'm trailing RECKON HOSTED and can't understand how to use the SALES FIGURES options in PREFERENCES > TAX > COMPANY > SALES. It has radio buttons for NET and GROSS and I can't work out the distinction between the two and therefore I'm not sure which one I should be using.
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Preferences > Tax > Company > Sales
I'm trailing RECKON HOSTED and can't understand how to use the SALES FIGURES options in PREFERENCES > TAX > COMPANY > SALES. It has radio buttons for NET and GROSS and I can't work out the distinction between the two and therefore I'm not sure which one I should be using.
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Export Detailed Supplier and Employee Lists
We need to export from Accounts Hosted (in CSV format) lists of supplier and employee details which include ALL their details, including their bank account details for EFT payments. The standard Supplier Contact List in Accounts Hosted with all fields ticked does not include bank account details. The standard Employee…
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Tracking Expenses against a Fixed Asset
I have set up my Fixed Assets and would like to track the expenses (such as repairs and maintenance) against them. Any ideas?
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upgraded to 2016 on line hosted thought i did back up to my computer ,can't find it ,i have a mac ,t
upgraded to 2016 on line hosted,thought i did back up to my computer ,can't find it ,i have a mac, does reckon work on macs if its started on PC?
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General Journal Crashing
Hi - I've been having an issue with posting General Journals over the last few days whereby once I click "Save" or "Reverse" the journal crashes and I get an error message. This has been happening constantly and the following log have been provided. Product: Reckon Hosted 2016 R2 Error Code: (above) Thanks!
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Pay Bill Issue - Accounts Hosted
I am paying my Optus bills in reckon via Pay Bill and both the amounts balance in the Amount Due and Amount to Pay columns and I select pay Selected Bill and the 2nd screen shows the amount that I have paid correctly as well. But then when next I go into Pay Bills it shows that the bills have been underpaid in the Amount…
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How do I clear a General Journal from "Outstanding Transactions" in AR?
I have some General Journal transactions in accounts receivable as shown in the screen capture below. These balance out to NIL. How do I clear this account so that these journals are not showing? I have tried to reverse these transactions in this financial year, but then the transactions double up (one debit, one credit) I…
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Import Tool Pro : Stock Items, Stock Focused, Open PO , Open SO - FREE
We have decided to give FREE to ALL to use our Import Tool Pro : What does it do? Imports following : 1. Chart of Accounts 2. Supplier List 3. Customer list 4. Stock Items: stock qty, all in bulk and more, this is stock focused tool 5. Open PO: bring all your Open PO From your old Reckon data file that has reached its…
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Invoice has an outstanding amount owing even though it has been paid off in full
Hi, I am after some help please. I have an invoice and it has been paid off thru multiple payments. The balance should be $0 however it is showing as .69 cents owing. I went into the history and the final payment showed that full amount paid but in the breakdown the amount ticked was short .69 cents. I unticked it and re…