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System Busy
Is anyone having problems with Reckon Accounts Hosted with "System Waiting" and then being logged off.
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Invoice Templates set to Quoted jobs only
I have 2 Invoice Templates I use, one is customised to be used when Invoicing a Quotation, the other is used when I am invoicing a job that's a one off and not previously quoted. However, Everytime I go to invoice from a Quote, it uses my Standard Invoice Format (not the Quoted Template for Invoicing), and vice versa, when…
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online banking downloaded transactions are duplicated
I've downloaded my credit card transactions and several entries have been duplicated. I don't know why this happened. I want to remove unmatched duplicates from the list of downloaded transactions and can't work out how to do this. Any ideas?
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In Reckon Hosted : Can you export Item List or Customer List to someone using MYOB?
I have sold part of my business to someone using MYOB. Is there a way of exporting the Item List and the Customer List so that they can use it in MYOB? Hoping they can just import it and use it.
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Home icon missing from toolbar in Reckon Hosted
In Reckon Hosted the Home Icon is gone from the toolbar, and not available in the Customize/Add Icons list. How can I get it back on my toolbar in Reckon Hosted? The solutions available when google problem suggests using options that are not available in Reckon Hosted.
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Company Snapshot (Customer Tab) in Reckon Hosted is not working.
Specifically the Drop Down to show/select different customers does not work
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Export/Import Information
I have found when exporting/importing to setup new business Reckon Hosted Accounts there tends to be information in the wrong spot or information missing e.g. Customers had the name & number but was missing their address. Is there a way to fix this so that it imports all of the information into the correct spot?
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How to change the category/class of a payroll item?
Software - Online Reckon Accounts Hosted on Windows 8.1 PC Problem - I had previously posted an issue, when I entered in hours under 'Public Holiday' it would deduct off the employees annual leave, we found a temporary fix by working the sums out manually and entering the public holidays under the second box on the payroll…
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Hosted - system automatically changing payment date when paying bills
Hosted is changing the selected payment date when paying bills. I have entered all today's payments at payment dated 24/11/2016, when going to print remittances I have noticed all payment dates have been changed to 23/11/2016. How does this happen? BTW - it is only happening with Bank Online payments. Anything by credit…
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invoices jumping numbers -
Different sets of numbers are being generated for invoices. For example yesterday invoices were 4536, 4537 and then randomly the next invoice was 4056 ? I can't work out why this is happening. Anyone else have this problem?
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budget report by class
I need to print a Budget P&L by class (no actuals) is there a way to do this?
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Freezing when emailing Supplier Remittance Advices
Since the end of last week I have been unable to send any remittance advices. It just freezes and the only way to get it to stop freezing is to a remote desktop logout from the Control Panel. Things I've tried so far: - I've cleared the cache - tried different browsers (Firefox and Chrome) - tried on three different…
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Payroll to be paid to a loan account instead of a bank account
Hi Instead of being paid cash in the bank one of our directors would like his pay to go into a loan account to be paid back to him at later stage. Hoping someone would be able to help me with setting this up the easiest way.
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Custom Transaction Detail Report Cash Basis issue with 'Amount Paid'
I've been using Reckon for 3weeks and I need a GST report to show all transactions for the BAS period, classified by tax codes. I'm following the following steps: Custom Transaction Detail report Modified report to correct period / selected Report Basis 'cash' / have ticked: (left margin), Type, Date, Name, Description,…
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Changing a Paid Invoice
Hi. I so need some help please. Using Reckon Hosted 2016. An invoice was wrongly entered twice for two different months (royalty sales ). Payment was received and balanced and reconciled because a wrong exchange rate was used. How would I correct this given the second invoice (incorrect one) is in a locked period for gst.…