Important announcements for Reckon Accounts Hosted 📢

STP Phase 2 Masterclass with Clayton Oates - Don't miss these webinars! 💡💻
Single Touch Payroll Phase 2 Masterclass Webinar by Clayton Oates 💻 Hi everyone! We're really excited to invite you to register for the 'Single Touch Payroll Phase 2 (STP2)' webinar, hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business. This special Masterclass will get you up to speed…
Preparing for STP Phase 2 🗓
Preparing for STP Phase 2 🗃 Hi everyone By now you have likely heard of the upcoming STP Phase 2 reporting requirements. This will see your business build on its current STP reporting to provide additional information to the ATO every time you process a pay run. As you know, our Reckon software is currently deferred…
Single Touch Payroll Phase 2 - Overview & Getting Prepared 📝
Single Touch Payroll Phase 2 - OverviewSTP Phase 2 is the next step in the Single Touch Payroll journey and will see Australian businesses reporting additional information to the ATO in each pay run. All Reckon payroll software is currently deferred from STP Phase 2 requirements until 30 June 2023. Our teams are currently…

Accounts Hosted

Archives for December 2016

Fixing the number of characters in the Bank Data Feeds
When is Reckon going to fix the number of characters that are coming in on Bank Data feeds. When it appears in our transaction listing the crucial part of the transaction description is cut of I know the issue is caused by the number of characters that the banks send through. Every other accounting package seems to be able…
how to process holiday loading
I have no idea where to find holiday loading or how to process it
how to process holiday loading
I have no idea where to find holiday loading or how to process it
In Suppliers, how do I give the Supplier an Account Number. Can't access Preferences
An outside source is entering my accounts payable data into Reckon Hosted. They use Account Numbers for Suppliers to make sure the data reconciles. I do not know how to use Account Numbers for Suppliers. I cannot access Preferences.
"You cannot open a Reckon Accounts Enterprise file using a non-enterprise product"
Our company works with Accounts Hosted and suddenly 4 of our company files now come up with a warning "You cannot open a Reckon Accounts Enterprise file using a non-enterprise product" and we are no longer able to access the file any further. The files have not been moved or opened with any other version other than…
How do I add an employee's name into the body of an email attaching payslip
I would like to include in the body of an email to my employees attaching their payslips... a line reading Dear (followed by the individual's first name)... is their a field I can use here? Thank you Corinne
Cannot move job to different parent
Using Hosted - We accidentally created a new job under an existing job, instead of under the customer name. When I try to reassign the customer Reckon gives me the message "You have received payments for this job's invoices from customer XXXX. As a result, you cannot move or reparent this job to a different customer. This…
Apps
I can't access accounts hosted on my Samsung galaxy S6,I've tried the google app & chrome, any suggestions or is there an app that I can use?
Re-emailing Payslips
How do you re-email Payslips? I'm using Reckon Hosted.
One user not able to download files
Hi, We are using Accounts Hosted 2016 R2. I have a user who is unable to download files because the briefcase button doesn't show the same menu as other users. He uses the same sign in license details for launching Reckon, however he has his own sign in details once Reckon launches. We've tried all three licenses, multiple…
Employee Tax Codes
Hi All, I have a casual employee who is permanently employed elsewhere therefore is not claiming the tax free threshold with us. Does anyone know if I should be entering her tax code as 1-No TFT or 8- No Tax C ? Many thanks in advance.
when I print my invoices, even though all settings say A4 it prints A3 on the A4 page.. ive tried ev
printing issues
Transaction reports - Filtered by class
I am using accounts hosted and am having trouble gettting the class filter to work on a transaction report. The transactions all have a class applied but when I run a transaction list by date report I cannot get it to populate the class field and therefore enable me to filter by class. I have used the report and run it in…
Item number on open purchase order report
Hi - am obviously doing something wrong. i can't get item number to show up on open purchase order report. It gives me PO#, supplier, amount but Item No field is blank. Thank you so much
Why does an employees payslip have a different super fund name on it?
I have just finished entering the new employees details, completed the pay run, however when i print the payslip it is showing the Managers superannuation fund instead of the employees nominated fund. What am i doing wrong?

Upcoming Events

STP Phase 2 Masterclass with Clayton Oates - WEBINAR 📹💻
Single Touch Payroll Phase 2 Masterclass Webinar by Clayton Oates 💻 Hi everyone! We're really excited to to register to attend the 'Single Touch Payroll Phase 2 (STP2)' webinar, hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business. This special Masterclass will get up to speed on what’s…
STP Phase 2 Masterclass with Clayton Oates - WEBINAR 📹💻
Single Touch Payroll Phase 2 Masterclass Webinar by Clayton Oates 💻 Hi everyone! We're really excited to to register to attend the 'Single Touch Payroll Phase 2 (STP2)' webinar, hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business. This special Masterclass will get up to speed on what’s…

Accounts Hosted

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