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Processing returned staff benefit payment made to wrong bank account & subsequent correct deposit
Hi! I recently paid a staff member's fringe benefit (we're a charity) to the wrong bank account. It has been returned, and I've made the payment into the correct bank account, but I don't know how to process this in Reckon payroll. TIA
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Backup file only generates as a temp file
I am trying to run a backup of our very large company file. It only ever saves as QBTempBackup.tmp. How can I get it to save a full backup? I am wanting to upgrade to 2017. Any help greatly appreciated.
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Return of Damaged Goods
I'm a food wholesaler and frequently have products damaged in transit by the courier companies. I need to issue my customers a credit note for these products. At the moment I have a 'breakage' account which is a debit account against income/sales. However, the value of the breakages is based on my wholesale price not on my…
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How do I pay a person in the Other Names List.
How do I pay a person in the Other Names List. It only allows me to write a cheque. I wrote a cheque by clicking on the write cheques. But I am wondering what I should do next to pay the cheque?
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staff benefits payable and super are no longer visible in transactions despite being on the paychequ
After making some minor changes to payroll, staff benefits payable and super are no longer visible in transactions and the cheque account, despite being on the pay cheques. I can't find the problem. I'm new to Reckon and this job. Please help!
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Upgrade to 2017
I have just upgraded to NZ Hosted 2017 but didn't get the "Update to New Version" promt. Should I be worried?
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we are looking to break account in division/ department how do I do this
we have done acquisition would like to keep things separate accounting wise can we setup a new division or department within reckon hosted
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Unable to open a company
Hi ... I accidentally closed our company file in Reckon Accounts Hosted. When I click on File->Open previous Company or File->Open or Restore Company nothing happens. Is there a problem with the system at the moment? or have I lost our data? Thank you. Belinda
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How do you use REPORT > SIMPLIFIED BAS/IAS?
I currently manually calculate my GST from the tax summary table and a GST worksheet. Is there anyway to automate this like using the simplified BAS/IAS tax report? When I went to use it - the numbers were always zero so I guess I'm not using it correctly or misunderstand it's purpose.
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NT (no tax) tax code
I needed to create a tax code that wasn't going to be tracked on the BAS so I created NT (for No Tax). I found leaving the tax code blank problematic. When I generate the report TAX > TAX SUMMARY, I now get a column with all the NT figures listed. Is there a way to generate the TAX SUMMARY report and leave the figures for…
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backup limit not working
I've set my backup limit to three (3) files. However (and could it be because I'm choosing to append the date at the end of the file name?) it's not deleting any copies automatically as you can see. If appending the date at the end of file name is causing this problem, then how about the IT people modify the software so…
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Unable to move column widths in reports
I am unable to expand my columns in my reports on Reckon Accounts Hosted. Works fine when I export but if I need a quick answer I have always been able to click and drag on the column up the top to expand so I can read the full line. Any help appreciated. Thanks
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Cosmic invoice app
Just started using this app. I am a bookkeeper with a mobile service to my clients and now I can invoice them on site without worrying about my hosted login details being left on their computer. Thank you Chandra for all your work getting this app developed and available.
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‘Receive Inventory’ & part of it is on Back Order how do I receive only part of the order.
I have an order I need to do a ‘Receive Inventory’ & part of it is on Back Order how do I receive only part of the order.
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Reckon Hosted and Erply POS
I have recently installed ERPLY Point of Sales Software and need to export the POS transactions to Reckon Accounts Hosted. Has anyone come across this Software and setup the export files? Thanks