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Cannot send payment summaries (and now payslips) by email
Hi, I tried to send Payment summaries by email, however after I ticked all staff, I need to select "Select Forms To Send" but there is no form to choose and at the bottom it said "Currently there are no forms marked to be sent". I have asked the person who processed payroll for prior years, she said she manually download…
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Reportable Superannuation Contributions on Payment Summary
How do I get lump sum super payments (additional super) to show on the payment summaries. I have both lump sum and also an employee who receives 15% super and on my current payment summaries it is not showing. I looked to change the super type in the payroll item to CA or EA as noted in a previous post however this option…
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Print report tries to close webpage
Every time I print a report (any report) in Accounts Hosted it tries to close my web page (and thus kick me out of Reckon). If I chose 'stay on page' it doesn't close the webpage, just opens a new blank one. But why has this started popping up all of a sudden and how do I stop it happening? It is frustrating and printing…
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Image superimposed over templates
When trying to export data file to get to set 2017 version, an image has superimposed itself over all of templates. Have done a verify and all seems ok, then a rebuild but still shows this morning? Any suggestions how to remove it?
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Importing Excel or CSV files of transactions into Reckon Accounts Hosted.
Can someone please tell me if it is possible to import transactions (not lists) into Reckon Accounts Hosted? If so, how do I go about this most easily. In today's market this should be possible, shouldn't it?
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Memorised Transactions not working after update
" After updating, when starting, I get the error message: "None of the memorised transactions have been recorded". Any one have any ideas? I don't want to delete them all, and have to reinstate them. Too many. Thanks Matt
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Salary Sacrifice amounts do not match on Payment Summary
I have one employee whose salary sacrificed super amount for the year shows correctly on all the reports and pay slips but a lower figure is showing on his payment summary. ie. Payroll Totals reports show 26 deductions for $240 = $6240 as does the Super by Employee report but on the payment summary under RESC it shows…
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how can I print a batch of invoices alphabetically
When printing a batch of invoices they print numerically. It would be more helpful if they printed alphabetical as I need to attach delivery dockets to individual invoices. I am using Reckon Hosted edition 2016
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Adjusting hours for final pay
Hello, how do i adjust salaried hours in the final pay if it is not the full pay period? In other words, not 76 hrs but only 52 hours.
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I want to pay a supplier who is also a custer. How do I offset what he owes us against what we owe
Supplier who is also a Customer
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How do I process payroll across 2 financial years?
My next payroll will include the end of this financial year and go into the next one. How do I process it to make sure that the information is correct across both FYs? TIA
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I need to change the Accounts Receivable and Accounts Payable Balance to match the accountants repor
I need to change the Accounts Receivable and Accounts Payable Balance to match the accountants report for last financial year. Previous to this financial year Reckon was not used properly for all transactions which is why it does not balance. Using Reckon Account 2017
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More than one company set up all on the same ABN - what to do about employees?
Hi There, we use Reckon hosted and have a number of different entities around Australia for which we have separate companies set up within Reckon. However, it is all with the one ABN. We have operated like this for years relatively smoothly. However, there are employees scattered throughout which means that when it comes…
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Credit Car Reconciliation process shows a discrepancy in the balance
Reconciling credit card and a discrepancy is showing for a large sum from a previous financial year that has been closed. How do I fix this so I can keep moving forward reconciling the credit card? Thanks
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Can you get a signiture on a invoice using a surface pen?
Hi I need a signature on a invoice using a surface pen on a surface pro 4.I then need to then email the invoice, is this possible? Thanks