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My Reckon accounts is emailing out old invoices, how do I stop it doing it?
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Data migration from Reckon Accounts Premier 2017 - Non Profit Edition to Reckon Hosted
Hi all, We're looking at migrating from Reckon Accounts Premier 2017 Non Profit Edition to Reckon Accounts Hosted. Will I lose the company's data structure such as the chart of accounts created specific for the company, Invoice and report designs etc.
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I have just set up bank feeds, done my first download, and I need help??
I have just started bank data feeds, did my first lot on import, sorted them. I have no Idea what a rule is. I have no idea if this is meant to save me time, or be anything other than an automatic check of my manual entries. I thought It would downlaod my feeds and sort a majority into where they end up each month, eg.…
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Add Multiple no longer working properly
Add Multiple has always been a great tool in the bank rec that recognises similar transactions. This stopped working a month ago- could it be our bank has changed their description format and so Reckon is not recognising it? I don't really want to create rules for each type of transaction...we would have to create 30 rules…
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can not open the general journal?
Hi I have posted a journal in Reckon Hosted for Deferred Tax Asset and Deferred Tax Liability for last financial year, after posting it I can open the journal anymore, any idea why and what do I need to do to open it again?
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EMAIL RECIPIENT BOX NOT SHOWING
EMAIL BOX NOT THERE - I am trying to email a report from Reckon but the usual box that appears in my other company files to enter the recipient into is not appearing - therefore I can not email the reports without exporting and then sending
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Reckon Accounts Hosted will not generate the PDFs to print invoices, purchase orders, etc
I am using the latest version of google chrome (updated 15 September 2017) PDFs stopped generating on Monday 25 September. I now get a black screen once I select view. I have searched the community and tried previous options posted last year but nothing works. Can anyone please help me?
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Allowances
Does anyone know how I can allocate an allowance paid to an employee to a certain job? At the moment even with "track expenses by job" box ticked it won't let me choose which job the allowance is assigned to, Reckon splits the allowance between each job on that pay cheque.
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How do I record a refund of Payroll Tax
Using Hosted I have received a refund of Payroll tax for the 16/17 Financial Year and would like to credit against my payroll tax expense.
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back up file
Hi Reckon guru If i cancel the subscription,can i still access the existing back file? Thanks.
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multiple Class Lists Issue
I have created a class, which shows up on class list, when i click on the class item, it is correct, when looking at the full class lists it is under the wrong Sub class account,. When i try and use this class it says it doesnt exist. i have some how created multiple class' with the exact same name. has anyone had this…
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Integration between CRM and Reckon Hosted Accounts Quickbooks
We are interested in using a Hubspot CRM but need to clarify if the integration will work with Reckon Accounts Hosted. Can someone please tell me if the actual data file is on a server but is backed up on the cloud? Is this correct?
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Is there currently a problem with the download file feature?
Download Feature
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Software ID Change?
Since the beginning of this financial year, I have not been able to lodge my BAS online. I was told by Reckon that it was an ATO issue. ATO have stated that they're not aware of any issues. I phoned the ATO again today & they are now saying that my software ID is incorrect. Has this changed? Anyone else having this issue?…
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Printing Issues
Hi, when I'm printing something from Reckon Hosted (Australia), it doesn't print to normal sizing on A4. This has happened since the last update-payslips and Invoices. I've tried restarting both computer and printer numerous times-only prints normal from print to PDF writer. Frustrating.