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PRAISE again to the Partner Help Line
Big shout-out to SHANE on the Partners Support Line for taking the time to go away and find an answer to the reporting problem I'd come up against - then email me with screen shots and detailed notes. I've got 20+ years experience in this product so when I get stuck it tends to be something really tricky. It's so awesome…
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Cheque payment not available to allocate to an invoice
Hello, With proforma invoices, i 'write a cheque' when i pay them then once the goods and invoice have arrived, i allocate the cheque to the correct invoice. But i have one Import transaction when the cheque was created a couple of months ago and the goods and invoice have just arrived. The invoice has been entered but i…
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no 'deposit to' icon on the 'create sale receipt'
I just start a new account, I normally enter the received cash into the 'create receipt sales' icon, but when I entered this time, there is no 'deposit to' icon inside, when I do reconcile, I couldn't find the received cash on the right hand side column.
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P&L
I can access a report where it gives me month by month P&L (on the same report with Months set as the columns) How do i set that to customer:job, but also keep the month by month columns. I have multiple sites and i wish to have a month by month P&L comparison on the one report, but I cant seem to do it as it will combine…
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Depreciation Reckon Accounts Hosted
I see that I can add an Accumulated Depreciation column on my Fixed Assets Register. How can I enter the amount against each asset? When I enter the depreciation amount on th Acc Dep Accounts it doesn't let me refer the the Fix Asset Item Number.
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Can I generate a single customer order from multiple estimates ?
Hi, I have generated multiple estimates for a customer. They have now come back with a purchase order for all of them together. Is there a way that I can raise a single Customer Order using multiple Estimates? Don't fancy having to do them all over again as they are all custom items with huge long descrtiptions... Thanks…
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How to set up time in lieu in Hosted
I'd like to be able to record a staff members additional hours which are accrued and then taken as TOIL. Can someone please help me do this?I've gotten to the point of using the Other 1 or 2 in the company preferences, but now I'm a bit stumped.. I've seen some useful instructions provided for the same problem but not for…
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Hi Team -Have an issue that when changing from a Sales Order to Invoice.
Hi Team - Seem to have an issue that when changing from a Sales Order to Invoice it is not recording. It also happened when going from a sales order to a purchase order and then returning to the sales order to record information the information that was recorded previously on the sales order has disappeared. is there a…
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Font size on screen
Something has just happened to the size of the font on my screen. It was fine, but then seemed to decrease and become blurry for no apparent reason. I have tried using Ctrl and the mouse wheel to change the size as you would normally, but this does not change anything. If I go into a different window in my browser, I can…
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Budget not showing costs
I need to create a budget that shows the costs. I've set one up under - Budget, and under Forecast. Costs are entered. Then I do each of the 3 or 4 different budget reports and nothing is showing under the projected budget figures, only what has been spent. So the comparison columns are useless. Anybody know how to get…
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hosted dpi resolution
Well I have a new laptop and the text is very blurry when I open my file unless I zoom down to 80%, which is then too tiny to read. It would seem from the hours of trying to find a fix (including phoning Reckon Technical Support) that the DPI resolution is too much for Reckon Hosted. There is a sort of a fix as per this…
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Bank Feeds how many transactions per month.
I have approx bank accounts that I want to hook up to Bank Feeds. I am not sure what they mean when they say for $3/mth for 'up to 100 transactions' Is this transactions per day or per month. CHEERS!! month
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GENERAL JOURNAL ENTRIES WITH TAX CODES ARE NOT BEING PICKED UP IN GST REPORT - WHY?
I'm running accrual reporting and have entered some transactions through general journal with tax codes attached - these transactions are not being picked up by the Tax Summary report - can anyone shed any light on this please. Thanking you Pam
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I have tried to use find to search for an invoice and my computer now locked on that screen
I have attempted to find an invoice and the screen has locked. Have tried on another screen and that now locked too
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Why can't you mark a cost of goods sold type of expense as billable?
Using Accounts Hosted for a client in the construction industry. We have a lot of our costs recorded using COGS type expense accounts and we also want to use the billable function when recording expenses. Sadly Hosted does not allow this billable function for COGS types of accounts. I wonder why not - particularly for…