Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

Accounts Hosted

Archives for December 2017

Copying partnership file over to company file
I would like to duplicate our partnership setup over to a company setup with all the same data, including invoices done and memorized invoices.
SAFF export missing payer bank account details
I have recently set up a SMSF so I now have to use the SuperStream process when I pay super. I have signed up to use the Ozedi, one of the supported portals listed in Accounts Hosted. When I tested the SAFF file created by the Export SAFF button, some of the errors related to missing payer bank details. Where do I set…
bulk edit chart of accounts
Hi I want to bulk edit my chart of accounts, can you suggest the best way to do that. Thanks
Is there a contact phone number I can call for support today? Every number I call is not open.
*RESOLVED* - Reckon Accounts Hosted 'No Terminal Server' Error - 26 December 2017
Hi everyone, We are currently investigating reports of access issues with Reckon Accounts Hosted. We have received reports that some customers are receiving an intermittent 'No Terminal Server is available' message when trying to log into Reckon Accounts Hosted. We apologise for the inconvenience and hope to resume service…
1B does not equal GST reclaimed on Tax liability report
Tax liability report shows GST reclaimed as $77000 but BAS 1B is showing $73000
How do I change payroll process date in Accounts Hosted
I have a payroll Schedule that has the pay happening two days after the end of the pay period. However, the "process payroll by" date is several days BEFORE the end of the pay period. How do I fix this?
Average Days To Pay - Suppliers (A/Payable)
I am wanting to print/view a report the same as the Company Snapshot under Customers that shows average days to pay supplier, sales summary, sales history etc .. is there such a thing for Suppliers?
Back Order & Received Amounts on Purchase Orders
Does anyone know how to get the columns showing on the purchase orders that will report what is on Backorder - when I tick the boxes (as pictured) for backorder & received to show - the whole report changes - I want to be able to add these columns to my purchase orders as we do not always receive our orders in one…
Setting up Other 2 as TOIL
I am trying to set up a payroll item to keep track of TOIL for certain employees. I have renamed Other 2 to TOIL and I found what I think were the associated payroll items that seem to increase/decrease the Other 2 leave balances. But I have to increase the leave accrued by using a negative and I have noticed in the…
invoice amount includes GST
I want to create an invoice in Reckon Online hosted that includes 3 columns (amongst others) 1. the price of the item or service excluding GST [Amount] 2. the GST applicable to that product or service [GST Tax Code] 3. the price of that product or service including GST [????] I can see how to add 1 and 2 but I can't find…
the employees are all on annual salary. Taking 1/2 or one day personal leave or annual leave doesn't
a huge thank you to Chandra for his amazing work on the cosmic invoicing add-on with Stripe Payment
Bank Data feed not working
Hi. I have a client who is using Reckon Accounts Hosted. Since October this year they have been trying to get the bank feeds activated with no success. When we call the Reckon helpdesk for assistance they are blaming ANZ (NZ) and when we contact ANZ they are pointing the finger at Reckon. We have read and reviewed the…
CAN'T SAVE PURCHASE ORDERS
Can't save purchase orders - especially if I open an existing one, then modify.

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