-
PLEASE CHANGE THE DEFAULT PAPER SIZE
The default paper size is still "Letter" please please Reckon - at least let us choose our default and make it remember our personalised settings - I'm sure most people use "A4" I should have stayed with the Desktop Version - at least we had control over our settings and emails. Thought this would be a simple fix.
-
BAS report is giving me different figures to my tax detail report
My BAS report is giving me a different figure for GST on purchases to my tax liability report and my tax details report. Could you please point me in a good direction to try to find out where this difference lies? When I printed out the tax detail report I found that the 'original amount' and the 'amount paid' were not…
-
Wrong payslips being emailed
When I email this week's payslips (after selecting the correct pay date) the system is sending last weeks payslips. I've sent them twice. I'm hoping this issue will be resolved soon so I can send our employees their correct payslips.
-
Purchase Order to Excel
Hi there, Is there a way to export a "Purchase Order" as an "Microsoft Excel" document? Currently we are saving the PDF's on our server, and sending them [& other files] by email to our supplier[s], but one has recently been asking if we could look to have them sent in Excel format, for easier handling by their software.
-
RAH API server Cosmic invs not syncing is Maintenance finished ?
Hello API team Cosmic Invoices are not syncing into RAH Accounts Please advice urgently if there is an ISSUE still I have also sent email directly to API Team
-
Emailing Invoices - Check box keeps clearing itself
The 'check mark' clears when I "SAVE & NEW" - have to go back into invoice and recheck after each one .....
-
System Update Scheduled for Accounts Hosted Overnight (30 January)
Good morning Rav. I note that the overnight rollback of Hosted seems to have been successfully carried out, based on an initial assessment. However, I note that there is no notification provided on the website, after login, that this has happened. Are you still in the process of doing this? If not, I suggest to you that…
-
Integration Problem
I have integration with CreataCRM and since this morning's outage, which my Reckon wasn't affected, my integration with CreataCRM was and still is. When I try to sync I receive this message "Error connecting to Reckon Accounts. The file has been authorised however either the login the API is set to use is logged in, or the…
-
Purchase Orders
EMAILED stamped on Purchase Orders when emailed to suppliers
-
Reckon Accounts has stopped working.
Hello, I have an issue with my Reckon Hosted Acceounts 2017. I cannot seem to access a particular client. When I try to open it I receive an error 'Reckon Accounts has stopped working'. Problem signature: Problem Event Name: BEX Application Name: qbw32.exe Application Version: 26.0.4002.1300 Application Timestamp: 5940b86a…
-
Reckon Accounts Hosted - Request Error (30 January 2018)
Hi everyone, We're currently investigating early reports of issues access Reckon Accounts Hosted. Reports show that launching Hosted leads to the following screen below - Our sincere apologies for the inconvenience and frustration this is causing, we've got the team on this as we speak. I'll keep you posted with more…
-
$ sign missing from sales invoice in print preview
the $ sign is no longer showing on sales invoices. It is missing from print preview and therefore save as pdf. It was there before update but now it is not. No changes have been made to any settings. Ideas??
-
Importing Data from Aroflo into Reckon Hosted - Very Slow
Aroflo integration with Reckon Hosted?
-
Attach a file to invoice before emailing in Accounts Hosted
I was wondering if there was some way of attaching a document to the invoice prior to emailing it from Hosted. Currently I have to download the invoice and email it with the attachment from Outlook, but I would much rather upload the delivery docket and attach it to the invoice. This can occur in Xero quite easily (and I…
-
Printing Issues Since Update
I am finding the new printing situation very frustrating! And not 100% sure why it was changed? Every single day I have to update the paper size from Letter to A4 before I print or save and have to do this for each individual template I use. I also find it really frustrating that I can not save to PDF and print in the same…