Important announcements for Reckon Accounts Hosted 📢

REMINDER - Reckon Accounts Hosted 2022 will be removed on October 3 ⌛
Reckon Accounts Hosted 2022 will be removed on 3 October Hi everyone, Just a friendly reminder that Reckon Accounts Hosted 2022 will be removed on October 3. If you haven't already upgraded to Reckon Accounts Hosted 2023, please start planning on doing so. The 2023 edition includes STP Phase 2 functionality to ensure your…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…

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Archives for February 2018

CHANGING PO DOESN'T SAVE - REALLY DAMN ANGRY!
Adding to an existing PO results in system crash/inability to save/progress. I've just spent 90 mins double checking our stock, revising a PO to one of our suppliers, only to have the Reckon system crash, being unable to update the PO! Surely someone is working on these problems? I've raised this several months ago, with…
Access to backup file
Hi there We saved a backup to My Backup(B:) in December and cannot locate it on our PC. How dow we access/find it's location?
Reckon Accounts Hosted - How can I import journals from excel?
Can i create my journal in excel and import it in Reckon Accounts Hosted?
Can we create reversing memorised transactions in Reckon Hosted for accruals?
We have accruals that we need to post every month and currently used memorised transactions to do so because the account numbers are always the same however the amounts vary from month to month (so using memorised transactions saves us from having to create similar journals each month). My question is can we create…
I am using an Apple Mac and want to know if there is a compatible programme to convert aba files for
Is there a programme that is compatible with a Mac to convert aba files for online banking with ASB? Thanks
Can anyone tell me if the accounts hosted works on the Reckon App? And is it an automatic sync?
superannuation lodgement through ATO portal
I now need to lodge superannuation payments through the ATO portal. However none of the formats are compatible.
System frozen mid transaction
Normal work day, posting payments and emailing EOM invoices and statements and the system has frozen. The entire screen within the browser has faded and is unresponsive. Pls tell me I haven't lost 2 hours worth of work? The instability of this application is so frustrating, when will Reckon actually improve the reliability…
Credit only part crediting Bill
Hello, Have a very annoying problem, when we try to credit a supplier invoice the credit only part allocates to the invoice. EG: invoice is $100 and credit is $100, but when applying the credit it will leave the invoice outstanding by $4.01 and credit by -$4.01. The outstanding amounts always match so zero themselves out…
I am not able to use any of the functions in Reckon Accounts
None of the drop down lists or icons are working. I cannot ESC from any of the screens. It's like the system has frozen. I have shut down and rebooted 3 times to no avail. Not able to get through on the Tech Support line. Desperately need to use my accounting software as have deadlines!! Can anyone please help me??
Hi Currently using Reckon accounts 2014 with Retail Express online POS and looking at Reckon Hosted,
Point of Sale link
Memorised Transactions - not entering
Hi there, I have a list of memorised transactions, which since December have not been entering. Upon opening I get prompted if I want to apply memorised transactions, I click yes, then it says none have been entered. Any ideas how I can fix this? I have gone into the list and manually edited and set the next date, but…
Have backorder on delivery docket & invoice
Hi, We have a backorder column on our invoices & delivery dockets. We used to bae able to part invoice something and have the line item come up on both templates with it itemised what Is on back order. Now the template generates and it just removed that line item completely even know the back order column is still there?…
list of deposits (Make Deposit)
Hello, In Reckon Accounts Enterprise, is there somewhere that i can find a list of deposits made. These are the "make deposit' under banking not the manual deposits which show in the customer transactions lists. Appreciate any help thanks,
Warning - Reckon Accounts is unable to open this company file
This warning coming up across all of our company's user logins - is there an issue at present?

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