Important announcements for Reckon Accounts Hosted 📢

Changes to the fonts available in custom templates in Reckon Accounts Hosted 📄
Hi everyone! To ensure the ongoing security and functionality of Reckon Accounts Hosted, we recently upgraded the Microsoft Office spreadsheet and letter templates integration with more modern technology. This update will affect the fonts available in Reckon Accounts Hosted from 11 December 2023. If you have custom form…
Reckon Accounts Hosted update - Microsoft Office integration 📄⤴️
Hi everyone! Just a quick update about some minor changes to the Reckon Accounts Hosted Microsoft Office integration that have come into effect. We have rewritten the Office integration functionality within Reckon Accounts Hosted to ensure we are able to continue supporting this functionality into the future as we make…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…

Accounts Hosted

Archives for March 2018

Reckon Accounts Hosted---Retrieving data fails: "Invalid JSON primitive: Error."
Error came up whilst trying to connect Reckon Cloud POS to Reckon Accounts Hosted?
GST money flow through Reckon
Hi all, GST question in Reckon Accounts Hosted. Chart of accounts has our trading bank ECOC (a real account in Bank SA) Under that we have sub accounts for groups such as CAFE and Administration etc. Lets say I get income for Cafe with GST ie $2,200 inc GST so $2000 should go to Cafe and $200 to GST Next I get a bill for…
Chrome refuses log in
When I try to sign in using Chrome I get this notice "The server encountered an error processing the request. See server logs for more details." if I sign in with Edge it allows me to log in. this has been happening for some weeks. I see mention of this in the community logs, however cant find the solution. please can you…
Adjusting available leave in Reckon Accounts Hosted
Hi. I am needing to adjust the available holiday hours for an employee in Reckon Accounts Hosted 2017 without adjusting the accrual rate. Would someone be able to assist? Thanks
After entering transaction and closing - Reckon is making GST a separate line on entry
2 FACTOR AUTHENTICATION
Does Reckon have 2FA for Hosted? If not when? If yes, please send me how to do it. Thanks Pam
Customise Reckon Accounts invoice to show column for line amount inc GST
Hi all - I'm on Reckon Accounts Hosted. We've recently had a customer request that we show an additional column on our invoice for the subtotal amount including GST on each line item on our invoice, but I can't figure out how to add that in? All customisable options show figures excluding GST. Any ideas?
Cannot login - Reckon Hosted NZ
I cannot login to Reckon Accounts Hosted NZ, telling me gateway htttp sessions are disabled.
ETP Accounts hosted
Does anyone know how to set up an ETP so the payment and tax are shown on the PAYG payment summary - employment termination payment and not on the PAYG payment summary - individual non-business (Accounts Hosted)? Thanks
Will other users or owner see the country where Reckon Accounts Hosted has been accessed?
Just wanted to know as I am living in another country and my Australian boss needs help sorting out something in Reckon Accounts Hosted, he is concerned if someone will see that the account was accessed from my country.
Fuel inventory question
We order fuel in bulk then allocate to our own vehicles when it is used. How do I set the fuel up as inventory without selling it? If I use Adjust Quantity on Hand I can't allocate it to specific vehicles.
Unrecoverable Error using IFF file to upload bill's.
Can anyone assist, I have used a iff file to upload Bill payments and credit card payments into Reckon Hosted and when I try and go back into the transaction it comes up with an error Reckon accounts must be shut down report code 1668178290, I do a data verification and still no luck. Any Ideas thanks Kelly
ABA file opens in WORD instead of downloading as an ABA file
Hi everyone can someone please help us. on reckon we would like to download an ABA file from my Live Q server to save on our computer to upload into the banking. For some reason we cant download it anymore and the file just opens with word. what can we do? we need help ASAP
Undeposited Funds
I needed to transfer money from BANK ACCOUNT A to BANK ACCOUNT B and the funds sat in a holding account for a week. I don't wish to record the holding account in RECKON, so I selected TRANSFER FROM BANK ACCOUNT A to UNDEPOSITED FUNDS. A week later, I then created a TRANSFER FROM UNDEPOSITED FUNDS TO BANK ACCOUNT B.…
Wondering Why we cannot seem to delete obsolete product codes
Just wondering if there is any way to delete Obsolete Product codes we can only seem to be able to make them inactive However we have many that just need deleting !

Accounts Hosted

Discussion List