Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

Accounts Hosted

Archives for May 2018

Reckon Hosted How to set up Inventory Items purchased as a pack and sold separately
I often purchase packs of 10 items and sell them separately, how can I set this up in Reckon Hosted
What is involved on changing from Reckon Account 5 user to ONline Hosted version
Would like to understand the pricing and how to migrate to Hosted version of Reckon Multi user
Salary Sacrifice V Gross Payroll
I am new to Hosted Payroll and I am setting up Salary Sacrifice for our Employees. I have set the Tax tracking to gross yet I'm still having problems basic one today* 51.3 hours @ $33.50 less $75 SS should have a gross of $1643.55 * Mine calculations are showing a gross of $1725.25 * I have the SS as a "other payroll item"…
Sick leave not reducing
WHEN I PROCESS PAYROLL AND STAFF USE SICK LEAVE THEIR ACCRUED AMOUNT- OF LEAVE IS NOT REDUCING AND ITS NOT SHOWING UP IN THEIR TOTAL HOURS USED THIS YEAR?
Pay Slips remove Employees Bank Account Details and Superannuation Number
I have an employee that wants there Bank Account Details and Superannuation Number taken off the pay slip that we provide. Can this we done? Thanks
Can you set up different users in Reckon Hosted eg sales reps, to only have access to their customer
We have 2 Sales Reps who are paid commission and have their own Contacts. Are the Sales Reps able to be setup as 2 separate users who only have access to their Customer contacts not the whole contact list.
how do i delete a termination date
I have made a terminated inactive employee active, but unable to remove the termination date. Can you please advise how to do this.
how do I create a Recipient Created Tax Invoice in Reckon Hosted?
My questions is the same as the title - how do I create a Recipient Created Tax Invoice in Reckon Hosted? Thanks
KB - Changing a company file name in Reckon Accounts Hosted
Please check out our new KB for Reckon Accounts Hosted on how to change the company file name. http://kb.reckon.com.au/issue_view.asp?ID=5654
Payroll timesheet imports
I have imported payroll timesheets into QB, the problem I am having is that it is making blank lines (setting up new blank employees) is there a way around this? And how do I delete the blank employees? Any help is greatly appreciated.
Upcoming Leave Report
When we receive a leave request we enter it immediately into the employees time sheet in Reckon. Is there a report I can run that will show all upcoming/future leave requests? We are using Reckon Accounts Hosted.
My login says account expired. what's happened- is it caused from or still undergoing the planned ma
2018 Accounts Hosted
"It appears that your user name or passwords have been tampered with, you may have trouble logging i
On Friday this message popped up "It appears that your user name or passwords have been tampered with, you may have trouble logging in". it made us uneasy so we changed all our passwords. have had no issues logging in.. does anyone know why this would have happened?
multiuser doesnt work
We use the hoisted Reckon multi-user package. The multiuser mode never works and even if you log in in multiuser it doesn't work. It kicks out either the first user or the second user as soon as a you attempt a task you get a black screen. The other person can continue but if you log back in it kicks them out. We use Mac…
auto entry integration
Hi, I have been trying to integrate one of my file with auto entry to no success. To ne the file path is entered correctly and I followed meticulously all the steps as described by auto entry. Auto entry guys have not been able to help and are suggesting to get Reckon API team to help. I would love to be put in touch twith…

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