Important announcements for Reckon Accounts Hosted 📢

Reckon Accounts Hosted update - Microsoft Office integration 📄⤴️
Hi everyone! Just a quick update about some minor changes to the Reckon Accounts Hosted Microsoft Office integration that have come into effect. We have rewritten the Office integration functionality within Reckon Accounts Hosted to ensure we are able to continue supporting this functionality into the future as we make…
Changes to the fonts available in custom templates in Reckon Accounts Hosted 📄
Hi everyone! To ensure the ongoing security and functionality of Reckon Accounts Hosted, we recently upgraded the Microsoft Office spreadsheet and letter templates integration with more modern technology. This update will affect the fonts available in Reckon Accounts Hosted from 11 December 2023. If you have custom form…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…

Accounts Hosted

Archives for June 2018

Portal Login Issue
I have been trying to login in to the portal and for some reason it is giving a black screen. There is no schedule maintenance notification on home page. It said connection to the server is not available then black screen. Please help.
unable to log onto hosted today.
Unable to log onto our accounts hosted today to finalize our end of financial year accounts. Hoping someone can help us get back on track to finish off our financial year & update to new version. Thankyou.
Hi, I am attempting to email Payment Summaries however my hosted session appears to be frozen -stopp
Reckon Hosted - session has frozen
RESC figures are incorrect on payment summaries
I have just run a super report for those employees who have salary sacrificed to super to ensure the RESC figure on their payment summaries is correct because they don't appear to be correct. When looking over the report which shows "RESC amount" there are a lot of random amounts appearing in this column which aren't meant…
Single Touch Payroll for Reckon Accounts Hosted WEBINAR (5 July 2018)
Single Touch Payroll (STP) is mandatory from 1 July 2018 if you have 20 or more employees. We've updated Reckon Accounts Hosted to help you be STP compliant for your business and submit your payroll information to the Australian Taxation Office (ATO). In this webinar, we will take you through a step by step guide on how to…
Lodging empdupe from Hosted
How do I lodge the empdupe file direct to ATO through Hosted. I know we only do this once a year, however there doesn't seem to be the Gov Connect option available that I am sure i have used before
Reckon Accounts Hosted 2018 is now STP ready!
Reckon Accounts Hosted 2018 is now Single Touch Payroll (STP) enabled and compliant with the ATO's new regulation. This update contains the latest legislative changes to help you remain compliant in the 2018/19 financial year including: 2018/19 PAYG tax tables Changes to income tax tables (including some tax cuts) will…
error code 0xc0150004
We have a read-only version and when I clicked on it i get the error code 0xc0150004. Can anyone help me with this please?
Reportable Employer Super Contributions
When checking my PAYG summaries, I have noticed that the Reportable employer super contributions are incorrect. The correct amounts show on payslips, Payroll Summary report and Payroll Totals report. Any ideas why this could be and how I can make my PAYG summaries read correctly?
I am Trying to email Payslips and the System has Frozen (Reckon Hosted) and I can't cancel or close
I am Trying to email Payslips and the System has Frozen (Reckon Hosted) and I can't cancel or close anything? Have closed down the program and logged in again and still the same
Payment Summary problem
I am using Reckon Hosted 2017 and trying to email payment summaries 5 out of 18 payment summaries have showed in the send forms window and the remainder are missing. How do i fix this problem?
I have created a job under a customer, how can I move the transactions from the customer over to the
Any idea what time the update will be available today (Thursday 28th June 2018)?
Update for 2018/2019 year and STP
ABA History Gone
Online Banking - ABA File History not working ????? - cannot retrieve any files and need to redo payment and send to bank - have 50 creditors to pay and hoping I really don't have to go and delete each payment and re-enter...I use this function for most payment I make so there should be loads of history,
How do I delete old backups from Reckon Hosted.
I have a few backups on Reckon Hosted (Backup Drive), that I have downloaded, so are no longer needed on the Hosted Server, so how do I delete them please?

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