Important announcements for Reckon Accounts Hosted 📢

REMINDER - Reckon Accounts Hosted 2022 will be removed on October 3 ⌛
Reckon Accounts Hosted 2022 will be removed on 3 October Hi everyone, Just a friendly reminder that Reckon Accounts Hosted 2022 will be removed at 4pm (AEDT) on October 3. If you haven't already upgraded to Reckon Accounts Hosted 2023, please start planning on doing so. The 2023 edition includes STP Phase 2 functionality…
Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…

Accounts Hosted

Archives for November 2018

Screen going black, screen locking up, corrupt data. Had to send our staff home. paying a subscrip
Hosted screen going black or screen freezing
Applying credits
Good afternoon - I would like some help please! In my 'Customers with open balances - I have a couple of customers who had overpaid previously. Against there name is the correct amount owing (credit has been applied) but against their job and on the invoice - the amount is showing with no credit applied. (I did not get the…
Novated lease
I've set up a novated lease as per the Knowledgebase article using the total weekly deduction amount supplied by the packaging company and amounts look OK on payslip. However the advice I have from the packaging company splits the deduction between pre & post. Do I need to put these in separately instead of just using the…
Delete submissions that show errors.
Now that I have register my Auskey and Software ID, how do I delete all my submissions that show an error?
I can't email direct from Reckon again, how do I fix this? Also is there a list of emails I have se
I can't email direct from Reckon again, how do I fix this? Also is there anywhere that I can check to see a list of emails I have sent through Reckon?
We cant print from within Reckon AGAIN, any news ?
How to download a backup file (*.QBB) from Reckon Accounts Hosted to your local computer
When you see the Reckon Accounts Login screen, press the Cancel button. Downloading the file: 1) Once logged into Reckon Accounts Hosted, click on the floating toolbar as shown below. 2) Click on the ‘down arrow icon’ to download the file. 3) You will see the file browser window will open. It will by default look into the…
how to short pay a salary
I have a salaried employee who has no accruals and has taken leave - how do I short pay them for only the days they worked
Trouble logging into Accounts Hosted
I am unable to login to Accounts Hosted. Whenever i type the address hosted.reckon.com into the search bar it comes up with the below message: I successfully logged on yesterday morning but now this is all i get. I have tried using Firefox, Google Chrome & Internet Explorer all with no luck. My internet is working fine,…
Non Printing Field In Estimates
Hi there, Is it possible to assign a [item] entry as a non-printing field? [therefore also - not saved to PDF] ….sort of like NOTES, but in the context of the estimate. [possibly useful in purchase orders & works orders too] Reason being, in the hand over from sales to our project managers, I want to add information &…
workers comp who's expiring report
It would be good if I could run a report to show in advance what suppliers Workers comp is expiring
How to fix an error from 2017 in 2018 where a journal has impacted the bank reconciliation in Reckon
Accounting error but has caused an issue with how to fix in Reckon. Audit has said just fix it in 2018 but how. The entries show on my bank reconciliation as uncleared transactions. I need them to be reallocated to an expense account. But how do I get them out of the bank rec'. Guidance please.
Unable to return( enter to next line) with description in estimates and invoices
Hi, I have been trying to input estimates and invoices but I have been unable to enter (as in return button) and enter a new sentenace or detail under the initial line.Any ideas on what might be happening or how I can fix this?
Holiday Leave Not Accruing
New employee commenced 6 August 2018. Holiday 'hours available' balance is not accruing and still remains as 0:00. All leave items have been setup the same as the other employees within the company. The employee would like a print out of their annual leave hours available and it states "0". What has gone wrong? Thanks in…

Accounts Hosted

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