Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

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Archives for February 2019

My Sales buy Customer Summary is reporting higher than my P&L Sales Line. Have I got a setting wron
P&L V Sales Report
Pay slips emailed, but emailed details disappeared.
I emailed the pay slips, and the emailed date and recipient's email address were recorded in the pay Paycheque section. But today, I just found those details disappeared suddenly for some pay periods, not all though. And in the Email Pay Slips section, those emailed pay slips are still in the list. Can some one help me…
What tax rate to use for paid parental leave?
Could anyone tell me how the tax rate is calculated for paid parental leave. Is it a set percentage?
Can't login to Hosted
I am unable to log into my Account at present. I can log in and then when I launch it rejects me with the attached. I have contacted support and they could not help. Still waiting for a call back. This is very inconvenient, is anyone had or is experiencing the same problem. Note: This conversation was created from a reply…
PLANNED MAINTENANCE - Reckon Accounts Hosted (8 March 2019 - 9 March 2019)
RECKON ACCOUNTS HOSTED MAINTENANCE Friday 8 March - Saturday 9 March 2019 Reckon Accounts Hosted has enjoyed continual growth in users since its inception. As a result, we will be performing some maintenance and upgrading a number of key components of our platform that will improve performance and continue to support you…
Unresponsive screen.
It will load screen eventually but I cannot click on anything.
Reckon Accounts Hosted Inventory Integration
Hi. We are a manufacturing business and need an inventory that we would like to integrate with Reckon Accounts Hosted. What inventory systems do you know that do this?
Reckon is not cooperating Cant open invoice to start now cant open any list.Have rebooted computer.A
Reckon not cooperating started with couldn't open an invoice now wont open any of my lists.I have tried rebooting the computer-Any Suggestions?
BAS Codes setup
I am trying to setup my codes in the BAS report for a new company. It has allowed me to enter the codes for G1 but will not allow me to enter any codes for G10 and G11. I setup another company about 2 weeks ago and ended up ringing Tech Support to find out how to enter these codes but now cannot find what it was. I have…
Unrecoverable error - Code 1416286089
Hi, When I open a memorized transaction and I want to save it. I get this error: "Reckon Account has experiences a problem and must be shut down. We apologize for the inconvenience" Code: 1416286089 I have to try few times until I can edit and save a memorized transaction without shutting Reckon down. Any ideas or please…
password
i have just created a new company and logging in I cannot remember creating an admin password and it is asking me for an admin password, please help
I'm trying to resize the object box in my invoices in reckon hosted but can't any ideas?
Reckon Hosted Invoice Customization
Shared Folder Access - NO PRIVACY! how to get rid of it?
Shared Folder Access. I was looking at this, and put one file in a 'shared folder access'. Now, I cannot get rid of the shared folder setting. The folder lists in the 'Manage Shared Folder Access' section, but does NOT list on the "Selected Shared Folders' even when I highlight it. So I cant remove it. In "Share Company…
HOSTED - How do I delete a Transaction Rule that is wrong?
I have incorrectly set up a tranaction rule and want to delete it. I cannot find a list of my set up rules to edit? Can anyone point me in the right direction. Im using Hosted.
Yodlee Error
Hi, I'm using reckon one and have found that my bank data has stopped downloading. I gave it two weeks and it still hasn't rectified. It's for both the commonwealth bank credit card and bankwest. It's coming up as yodlee error in bank connections. Is there anyway to have this rectified?Also I sent off paperwork last month…

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