Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

Accounts Hosted

Archives for May 2019

New Reckon Customer Portal - Reckon Accounts Hosted for Single touch payroll.
Hi, I created a New Reckon Customer Portal and was not suppose to because I am using Reckon Accounts Hosted for Single touch payroll. How do I remove or fix this?
Is there a search function that allows us to find available bill credits for all our suppliers?
Searching Bill Credits
STP Payment after final event
We have processed a final event for employees that left last year who had salary sacrifice arrangments in place. A final event was submitted on their last pay. The Salary sacrifice provider has now advised that there has been an overpayment and we need to refund the employee. The values are small so no PAYG involved, but…
Losing Banking details on card file
I import IIF files from an external program and when doing this the bank account details get wiped from the Suppliers card. What can I do to stop this?
Im having troubles printing
I ask Reckon to print and I get an icon telling me it wants to but then doesnt appear on my screen to let it know where to print.Using Firefox browser
Setting Up Reckon Portal Account
I am new to Reckon Hosted. In order to use the GovConnect app and lodge STP with the ATO, I understand that I need a Reckon Portal A/c. Accordin to the help page this is automatically set up with Hosted and there would be a link on my home page. There is no link and when I try to go in through the Reckon Portal Account…
Help Activate my bank feed direct with ANZ login
Hi - I am in need of help to Activate my bank feed direct with ANZ login - every time I submit new bank feed details Reckon comes up with Activation Unsuccessful - not recognising User ID - both my director and myself are owners of Reckon with our own User ID's, have tried both with the bank login and keep getting same…
How do I find my Software Id to give to the ATO for STP
Can I convert a customer's credit amount on their account into a credit/adjustment note instead of a
I have a customer who has several accounts set up according to site location. During a recent project, several invoices were overpaid or paid twice. My customer and I agreed to clean them up at the end of the process - which is now. The overpayments have been processed and sit as a credit amount on the account. My customer…
keyboard commands disabled with reckon accounts hosted
I was entering a sales receipt through Reckon accounts hosted and think I've disabled the commands on my keyboard. Tab, shift, control, space bar, delete, backspace. I can type words and numbers but can't put in spaces or use any of the above keyboard commands. Have I disabled something somehow? Has never happened before…
Integrate Reckon Cloud POS with Reckon Accounts Hosted - no applications listed
I am trying to integrate my Reckon Cloud POS with Reckon Accounts Hosted. I have done the first part in Reckon Cloud POS but not when I log into Reckon Accoutns Hosed and go to my Integerated Applications - Company Preferences there are no applications listed in the table. What do i do now?
Hi is anyone else having log in issues ?? I have not been able to log in for 3/4 of an hour now ! so
Log in issues.. Hi is anyone else having log in issues ?? I have not been able to log in for 3/4 of an hour now ! so frustrating..
Q Drives
I am currently on Reckon Accounts Plus 17 and just purchased a cloud version 2018. Need to backup to Q drive but how do I do this?
is there a step by step guide of what you need to do for reckon hosted to become ready for stp?
STP
Tracking Cryptocurrency Purchases
When I use some business money to invest in cryptocurrencies, how should these be tracked in Reckon Hosted? I'm assuming a bank account in the name of the crypto-currency purchased. Would there then need to be an adjustment account of some kind (liability maybe?) where once a month (or at whatever interval) you could do an…

Accounts Hosted

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