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Pixellation in Accounts Hosted in Chrome
Just wondering if anyone else is having issues with pixellation in Accounts Hosted in Chrome? Started happening a couple of weeks ago (after the weekend maintenance) and doesn't affect any other programs :(
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I can't login to my account when I get to selecting Launch Account 2019 I get this error
Can't login - when I get to select option Launch Accounts 2019 I get this error ???Invalid credentials. Check your account name and password.
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Corrupt Data - No Resolution Case No 5767356
Hi Rav, its been 4 weeks since Friday and we are unable to use our payroll system which is still in engineering and have NO RESOLUTION. This is totally unacceptable how is an organisation meant function? The communication has been appalling, and this is our last resort. The hours (time data) does not transfer over to the…
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Trouble Returning to Accounts Hosted after STP
I have trouble returning to Accounts Hosted after lodging STP in Govconnect. Currently, I end up having to completely close Accounts and then log in again. What is the process, please?
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How do I make a copy for my acountan?
She says that I have to set up as a user but that will cost money. Surely I don't have to do that. They usually get me to load my backup into their secure cloud but I can't find out how to backup to any place other than my back up drive.
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Clean up Company File ERROR - Reckon Accounts Hosted
Am trying to do a Clean up Company file in Reckon Accounts Hosted, keep getting an error message half way through the clean up stage of the process, need to restore the backup and start again. Any ideas why we can't run Clean up your company data without the below error?
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Profit & Loss by Job report
Profit & Loss by Job Report. We have Customers & Jobs set up for the different Sites we work at. Is there a way to change this report so that it just shows a total for each Customer and not each job. I can modify the report with filters by the name of each job for most of them as we only have one job for each customer,…
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Two of my employees are being taxed differently when I run the payroll. They earn exactly the same,
Hi, I have noticed that two of my employees are being taxed differently when I run the payroll. They earn exactly the same, but the tax calculation is $85 difference. I have checked the tax table version and all their details, they are setup exactly the same. I have had to manually change the tax amount. I have even…
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Accounts receivable credits - Reckon Hosted
When applying a credit to a customer account (no jobs involved), the customer invoice is paid off and the balance of their account is zero. However, when I go to Receive Payments for a subsequent invoice, it shows - "this customer has credits available" and the amount is equivalent to the GST component of part of the…
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We had a new employee commence in June but their hours are not being picked up in the Payroll Summar
Using Reckon Hosted 19. I think I have set her up the same as the other employees in the employee centre. Is there another place where I need to tick a box?
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Status ERROR in STP since ReckonHosted Edition 2019
I am trying to submit pay runs into STP. Itsall fine, until I actually submit:I then get an Error message as status. This has happened to all the files since using ReckonHosted edition 2019 but did not happen whilst using reckon hosted 2018. Why would this be ?
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find customer name by type
Using Accounts Hosted 2019, how can we find or sort our customers by business type, or class.
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ETP - Time in Leiu of Notice
I am trying to add and ETP for Time in Lieu of Notice as a new payroll item. When I get to the Tax Tracking option there are no options for Post 1983 (O). How do I add this in or what option do I select so it will be reported correctly?
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Upgraded to Reckon hosted screen blurry compared to my desktop version. Using Chrome and Windows 7.
Just upgraded to Reckon hosted but find the screen blurry compared to my desktop version. Using Chrome and Windows 7. Any suggestions. Will upgrading to Windows 10 be any better??
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RDO Accruals
RDO's We have trouble getting this right. 2 options : Hourly or per pay for RDO - but when they take an RDO it does not recalculate the correct RDO. We are forever making adjustments. SUGGESTIONS???