Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

Accounts Hosted

Archives for September 2019

Change Single Touch Payroll reporting from Advisor to Business Owner
I have been lodging STP reports as an Advisor on behalf of a client. They wanted to start lodging it themselves so I "shared" the GovConnect tile with them. This was probably incorrect as it would still be lodging with the Advisor declaration.When they went to process the STP report it said to contact the ATO to advise of…
Reckon Accounts Hosted in New Zealand - compatible on the Job Software
We currently use Reckon Hosted in New Zealand. We would like to have our staff use a software program on the job so they can enter details etc and track their time on the the job, timesheets, GPS etc. Fergus Software is not compatible with Reckon is Tradify. Thank you
Unable to grant full access to other user
Unable to grant Full Access to current User account - we have adjusted the User to have the Full Access setting in User Setup but it still will not allow the user to perform Full access functions.
deleting files from B Drive
Can anyone help me delete old files that are stored in the B files once they been downloaded and copied onto a seperate storage.
Reckon One... Not hosted: Accrued Leave and Leave accrual .. simple .. but I'm struggling...
Hi... I'm struggling with leave. I can't find where to put in accrued balances and where I think it should allow me to add it, the field is locked and I can't type anything in. Then also leave isn't accruing for the permanent employees. I'v e checked everywhere to make sure the start date is in etc and permanent employment…
Single Touch Payroll Issues
I’m trying to set up Single Touch Payroll for a business. I have followed the steps involved and when I lodge the payment, it’s coming back with an ATO error message.
Hi I am new to using Reckon Accounts Hosted. I am encountering issues in inputting Suppliers accoun
Is there a facility in Reckon where the Hosted admin contact is advised via email when bank accounts
How to clean up reckon accounts hosted
Hi , Myself and another have recently taken over the Office for a buisness. We are using Reckon Accounts Hosted , the previous bookkeeper of 6 years has left an absolute mess. Is there anyway for us to start cleaning up the company file without starting from scratch (which we cant do) Payroll items aren't set up properly ,…
Duplication of my payroll run
Hi Everyone, due to a systems crash this morning I now have a duplication of my payroll Inofmratoin for this pay week. How can I delete the duplicated run??
Annual Leave Available
My Holiday Hours available in Leave Details does not match that shown on payslip.
Screen display / refresh is very slow
Accounts Hosted display issue. The screen takes for ever to display / refresh. Seems to display small areas one at a time. We have tried with both Chrome (usual browser) and IE and have the same problem. Have tested the speed and it comes back as above average.
How to remove product???
Hi all. Just wondering, I am now reporting STP with Reckon Accounts Hosted so didnt end up reporting through Reckon Accounts Desktop but both are registered online and able to report. There are some failed transactions in the desktop product. My Q is can I remove the desktop version to avoid complication and to streamline…
Backup issues - Reckon Accounts Hosted (25 September 2019)
Hi everyone, We're currently investigating issues with the backup process in Reckon Accounts Hosted on a couple of file servers this morning. This will only be affecting a very small number of users at the moment and we are in the process of resolving this as we speak. If you attempt a backup and encounter a message…
LSL accrual set up for WA casual employees
Hi, I need assistance trying to set up LSL accrual. I understand the LSL accrual rate for 10 years of service is 8.667 weeks. I am having problems trying to set this up correctly in Reckon Accounts Hosted. I have one employee that has completed 13 years of service however his LSL is just sitting on 369.86 hrs and is not…

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