Accounts Hosted
Archives for January 2020
Discussion List
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STP not picking up one employeeI have been uplodading STP files for six months and this is the first time it tells me that one (ne… -
Pays processed incorrectly, incorrect payments made to employee - how to reconcile or fix discrepancHi I have a matter in which the hours worked in 5 x pay weeks have been incorrectly entered into R…
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keypad reckon hostedI am using reckon hosted on my ipad 7th generation but the keyboard wont come up and is not an opti…
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Reckon Hosted - Insanely slow/delayedI just want to check that we are not the only ones having major speed/response issues with Reckon H…
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Error when parsing the provided XML text stream{"FileName":"Q:\Mycompanyfile.QBW","Operation":"<?xml version…
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ABA File helpRAH aba file is uploading fine to credit union but every single payment is showing as a separate pa…
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Setting up new file and transferring data from old file and Bank feedsHi I'm taking over a set of accounts that are using Reckon Accounts hosted. They became GST registe…
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Accounts hosted: customise invoice optionsI know how to customise my invoices but I feel like I'm limited to how the invoice looks. I'd like…
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how do I attach supplier invoices into Reckon HostedI am wanting to attach a PDF of each supplier invoice I enter into Reckon Hosted. Is this possible?
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Hi Reckon Accounts shuts down stating " Reckon Account has stopped working " Close Program" whenHi Every time I try to start a sales order Reckon shuts down stating " Reckon Account has sto…
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Trying to get my mobile app workingHi, I'm trying to set up our mobile app, it is asking us to set up the book via reckon one at websi…
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Delete a STP profileHi Rav, I have made an extra profile in the STP reckon account and can't seem to delete it, I see w…
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Company QBW does not load in browser with one of our licencesWe have three licences, the first of which logs in in the dashboard and once Accounts hosted is lau…
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What steps need to be taken to delete myself for STP reporting and set up someone else instead?I am currently the payroll officer but have resigned so need to change the STP portal to my replace…
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DATA RECOVERY: How to share files for Reckon Accounts Hosted with the Data Recovery TeamWhen requiring the assistance of the Reckon Data Recovery Team, you would need to provide access to…