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Other 1 and Other 2
Hi, I use Reckon Accounts Enterprise and Hosted. I have a couple of staff that are now accruing LSL but I already use Other 1 and 2 for TIL and RDO. Can you suggest another way of showing and calculating the accruals? Is there a way of creating an 'Other 3'?
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screen refresh problems using microsoft edge
Started to migrate to Microsoft Edge from Explorer. I like Explorer and don't like Edge generally, and notice refreshing issues when using Edge. Not noticed in explorer. Quite regularly, a new reckon screen includes irregular blocks of a previous screen. so two screens in one. If you minimise and expand again, the unwanted…
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Automatic Bank feed for expenses?
Hi Reckon Hosted, is it possible to have an automatic bank feed from my bank account for expenses received? I am not necessarily talking about reconciliation which is the last part of the equation, more-so I am looking for an easier way other than to manually input everything
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STP setup when taking over from a previous bookkeeper
Hi, I am a BAS agent who has taken over a client who uses Reckon Accounts Hosted 2019 R2. The previous bookkeeper was lodging the STP. When I try to lodge the STP, Reckon creates the file and takes me to Reckon GovConnect but then prompts me to Get Started and fill in the company ABN etc. It then tells me that the ABN has…
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Reckon has encountered a problem
I keep getting an error message 'Reckon has encountered a problem' and then instantly get a black screen. This is happening when trying to look at some transactions on a supplier invoice. I use hosted and its not a connection problem as it only happens on one supplier. Any thoughts? Thanks
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keying reoccurring expenses and invoices
Good morning i am using Accounts Hosted and would like some help to set up memorized/reoccurring expenses and invoices please. If someone could supply step by step instructions on how to set them up i would appreciate it. Cheers
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Setting up new company file
The business structure has been changed so we have set up a new company file. I have exported many of our lists etc when I did the set up. Are we able to bring over templates, customer estimates and further payroll info?
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How do I open an existing company for the first time in Reckon Hosted when moving from Reckon deskto
I've just moved from Reckon desktop to Reckon Hosted and can't open an existing company because there's nothing in My Live (Q:) when I select Open a Company or My Backup (B:) when I try to restore a backup copy. I can't find them on my PC either to copy a file to.
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LOGGING INTO RECKON HOSTED GOES TO SECURE LANDING
I am trying to log into Reckon accounts hosted ( have previously on this computer) I can open log on to accounts hosted and put in my user id and password but it goes straight into the secure landing pagehttps://hosted.reckon.com/Secure/Landing.aspx and I cant get into the accounts from here and open up my data files. Is…
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How to change hours worked in scheduled payroll
Hello, I need to change the number of hours assigned to an employee in a scheduled payroll and save the change - I can make the change (type 24 instead of 18 for hours worked) each time I process the payroll, but I cannot see where I can change this in the schedule in order to not have to amend it every time I run payroll.…
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Pasting From PDF
I am unable to copy text from a PDF and paste into into Reckon, when I attempt to do this in place of the letters strange symbols appear. Is there a way to get around this ?
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How to retrieve a customer filtered by email
Hello guysUsing API and QBXML, I'd like to retrieve a customer filtered by email. How to do it? Like this:<?xml version="1.0"?><?qbxml version="6.1"?><QBXML><QBXMLMsgsRq onError="continueOnError"><CustomerQueryRq> <!-- Like: SELECT * FROM Customer WHERE Email = 'foo@eample.com' -->…
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Class in Accounts Payable report
We have classes allocated to all income and expenses. I would like to pull out an Accounts Payable report with class allocations however can't seem to do so. Is it possible?
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External App link to Reckon Accounts
Hi All, We run a franchise that is developing an "in the field" invoice app that is specific to the business they have created the file link to myob & xero but we are the only ones using Reckon Accounts and as such we have been given a csv file to see if we can make it work. When the conversation first started I had a…
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Updating my credit card details
I need to update my credit card details for direct debit (my old one expired) however the Credit Cards tab says "Navigation has been canceled". It does this on both Chrome and Firefox. Is there another way to update my details whilst logged in online without having to click on that tab?