Important announcements for Reckon Accounts Hosted 📢

Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
STP Phase 2 Migration Assistant for Reckon Accounts Hosted ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Hosted 2023 and it will step you through the employee information and payroll items you need to…
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Hosted 2023 🎥 Hi everyone! Welcome to our webinar on STP Phase 2 for Reckon Accounts Hosted & Reckon Accounts Desktop 2023! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon…

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Archives for June 2020

"finalise year " STP Total Gross and Total PAYG is zero, how do i fix this, thank you
I have just lodged "finalise year " STP 2020 year in reckon gov. Gross and PAYG have no Totals, how do i fix please.
Salary Sacrifice STP figures do not match Reckon reports
I'm currently doing STP year end and the employees Salary Sacrifice $ amount does not match the Reckon reports amount. Anyone else having this problem?
Child Support from Net or Gross Wage?
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How do I access STP without submitting a payrun?
How do I access the STP portal without submitting pays
STP- full file replacement for wrong branch number
Hi community, I have been using the wrong branch number for my stp. ATO have told me to change this in my company info (done) and resubmit all my pay runs as a full file replacement. However as I try to do this, the pay run doesn't come up in the drop down box. I pretty much have to resubmit the whole financial year. Any…
ATO income tax refund allocation
Hello, I am looking for how to allocate an ATO income tax refund. Not GST. Not PAYG I am usig Reckon Accounts Hosted 2019R2. I started to use - Manage tax, receive tax refund, received from ATO, the from account is the question. Would this be Income tax payable "Other current liability" Then do I need to allocate where the…
Accounts Hosted forgotten user name
I've got an old set of books I need to access and I cannot recall my user name or password as the admin for those books. How can I recover them?
Employee benefits cards bank fee refund
Hello We are non for profit organisation and we've received the bank fee refund from Westpac Meal Entertainment card for each staff member. Westpac has no longer providing us with this Employee Benefits card. How can I record this refund in to Reckon? This is a bank fee that Westpac charged us monthly and now they returned…
Unable to complete a back up - Reckon Accounts Hosted
Using Reckon Accounts Hosted, I am not able to complete a back up as it reaches 83 ~ 86% after many hours and then suspends and does not move any further. My accountant took a copy of the company file off the cloud and ran a remote back-up successfully but then tried to run a verify and rebuild (which found errors in the…
How do I process re-paid Net Salary from Employee
We have an employee who has repaid his net pay to us, for us to re-process with increased salary packaging. I have done a Journal entry to record the deposit into the bank, but not sure about the contra account. I chose Employee Wages but then the deposit does not appear in the list when I go to do a Bank Rec. I am out of…
2020 R2 Upgrade
Hi All, i have just upgraded 2 company files to 2020 R2, verified and backed up and exited. I then went back in to confirm the upgrade and got a dialogue box saying I had no companies open and to select one of the companies. So I selected one of the companies. I then got another dialogue box telling me the company file I…
Updated to Reckon Accounts Plus 2020 and only opens in a sample company
I know this is user error so sorry in advance - I've just updated to Reckon Accounts Plus 20 and now I'm trying to open my company file. It normally goes straight into my company file. It seems to only open up in a sample company file. I've tried to open an existing company file, went to the destination folder where…
Entering RESC one a year
Hi All, Currently using Accounts Hosted and just need to enter a once off RESC payment into Reckon so i can separate RESC and super guarantee on the single touch payroll report. Any help would be much appreciated.
How can I help our employees avoid a tax bill for the upcoming financial year with the added pay per
JobKeeper and Super Guarantee
Hi I am not sure if this is the right forum to ask this question but can someone please clarify if super guarantee has to be paid to staff who are receiving jobkeeper. When jobkeeper was first introduced and i did a webinar I was certain that we were told that super guarantee does not have to be paid on jobkeeper payment.…

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