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Forgot email address and now I can't relink ABN to new account
Hi, I tried to set up STP on the Reckon App but have forgotten the email address i used. Could you kindly help me remove the ABN 89 156 424 994 from the email address so I can start again? Many thanks!
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The PAYG amount is always incorrect for one employee.
The PAYG amount is always incorrect for one employee. I have looked at everything and cannot figure out why this keeps happening. I am using Reckon Hosted. Have loaded new tax tables as well.
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Jobkeeper 2 transition
Hi Community Has there been any further information on how the transition from jobkeeper 1 to jobkeeper 2 will work. I know the amounts decrease. Our pay cycle finishes on 22nd September. Will the fortnights continue on and if our pay cycle isn't exactly the same as the jobkeeper fortnights will this matter. We are…
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how do i delete bulk (8000) emails which sit in email forms folder in reckon hosted
deleting bulk emails in the to email forms folder
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Lodging TFN via Reckon GovConnect
When lodging a new employees TFN Declaration via Reckon GovConnect, do you leave to box ticked until the employee no longer works for you or is it only for their first pay round being lodged with STP Reckon GovConnect, then you untick the box? Hope this question makes sense! Thanks in advance.
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Layout designer problem
I'm using reckon hosted. Why is it so hard to edit a custom invoice in the layout designer. It's so glitchy!! Can't resize boxes.
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accessing Reckon Hosted when company closed
If i have Reckon Hosted and we are going to close the company and cease subscription to Reckon will i still be able to access the information in that file for future reference
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setup a new user in RAH
Can someone head me in the right direction for instructions on how to setup a new User in Reckon Accounts Hosted please.
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Tax from "expenses" item receipt not coming through to bill
Hi, We are using Reckon Accounts Hosted Edition 2020. I'm having a GST tax issue:I'm bringing through "expenses" style item receipts for purchase orders raised from an external system. I can bring them through fine with an IIF file. However, neither with the IIF generated item receipts or ones created manually in Reckon…
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Editing default tax code
We're trying to import invoices from an expense manager system. For the coding of expenses the import is using the NCG tax code. When importing into Accounts Hosted the gst is then appearing as zero.Our system set up for the NCG tax code shows the code as not being taxable: Has anyone else experienced this issue? As the…
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STP Posting error
Im receiving the following error message when trying to upload STP data: instance.EmployeeData[41].Detail.Email is not any of [subschema 0],[subschema 1]Im assuming the error relates to employee number 41, but that is an inactive employee ( and has been inactive for more than 12 months). I've looked into the employee file…
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Bad Debt
Write of BAD debt Cash basis I have to write off all bad (unrecoverable debt) now my accountant has said to reverse the transaction which does not work. I have ended up writing an adjustment note for the full amount (We are GST registered). It is a lot of money and when doing the BAS it has added a massive income to the…
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Payroll in Reckon Account Hosted error with pay date
Hi There seems to be a error in the way Payroll allocates the payment date. For example, if I have a fortnightly payroll schedule ending on 30/8/2020 the payment date is shown as 28/8/2020. So I go into edit payroll schedule and it shows payment date 30/8/2020. However if I change the payment date to 31/8/2020 then it's…
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Employee salary sacrifices Jobkeeper. Payroll Summary amount is correct but not in the STP. Was fi
One employee has salary sacrificed her Jobkeeper payment. Payroll Summary reflects the amounts correctly. However the salary sacrifice amount is incorrect on the STP. Last payroll year was fine. The problem only started in this payroll year. Can someone pls help?
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how do i remove a zero balance supplier from an A/P Ageing Summary
I am running an AP Ageing Summary and a supplier from years ago is showing on the report with a zero balance - how do I remove them from this report?