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JobMaker with Reckon Accounts Hosted & Reckon Accounts Business (Desktop)
Hi everyone, Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon Accounts Hosted.
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Supplier credit note refunded
We paid a supplier for an invoice that has now been credited. They have reimbursed us for the amount of the credit note. I recorded the deposit but there is no option to apply the deposit to the supplier credit note - how do we apply the deposit to the credit note? Thank you
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My hosted account
I had a monthly payment dishonour and now have to activate my hosted account. How can I do that today
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How to remove a Company Name from Previously Opened Screen
Hi, Im new here. I have deleted a company file that I no longer use. How do you get rid of the company file name from the opening screen where it asks you to select a company file that you have previously opened? Thanks
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Invoice Template - set as a favorite
Morning, When i create an invoice from an estimate, the template goes the PROGRESS TEMPLATE - which is currently inactive in my templates, but I had a template that I would like to use but I have to change the option of templates each time i do an invoice - can i set the template i would like to use each time as a FAVORITE…
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ETP Payment Summary showing incorrect PAYG
Hi My client paid an employee an Ex Gratia amount that should have had 17% tax withheld. I ran this through Reckon Hosted and provided him with the net amount, however he paid out the gross amount in error. It was an acrimonious payout so I'm very doubtful that the ex-employee will reimburse the over-payment. Reckon Hosted…
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Job Costing for inventory items used in Job
We are an importer of large machinery. Each machine is imported, customised and then sold on to a retail customer. The customisation process can vary greatly and can involve adding many small parts which can not appear on the customers invoice in detail. We run jobs to track costs for each machine. The problem is we just…
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Bill Import .iif
Hi, We are importing bills from our erp into Reckon Accounts Hosted successfully. However, there doesn't seem to be any documentation around how to send sales tax information through with the bill using .iif Is it possible to have the sales tax (in our case GST at 15%) applied with the import, or does one have to manually…
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New Reckon Company for Manila
If I want to set up a new company for a Philippine office, is there a Reckon company for that country or do I set up a normal company that uses SGD currency? Thank you
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Clean up company file - how often ?
Hi There, How often should I 'clean up company file'. We have had Reckon for about 15 years and never done it.... Also what does it do ?
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Login loop
This discussion was created from comments split from: ABN already registered - Trying to set up STP following the instructions.
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New employee superannuation not crediting
Hi everyone, I hope someone can help me, I have checked and copy how the other employees superannuation was set up but this new one still not crediting any superannuation payment - we haven't paid any for her. Where can I check so that she will start getting superannuation payment? She's been with us now for almost 2…
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Download ABA file error
Hi Using Accounts Hosted here. I created a ABA file, and try downloading it with the usual steps:1) Download Files, 2) find where the ABA file is, 3) click the ABA file. then this error message popped up: It looks for some reasons Reckon was trying to open it instead of downloading it. I used to be able to download aba…
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Memorized Transactions
Is there way to print a list of memorized transactions that have been processed. Reckon reminders you that there are XXX memorized to be processed when you log in. Or print a report of memorized transactions to be processed? Thanks
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Security Issue
I have just moved to Reckon Accounts Hosted and found a security issue which the phone support people werent that fussed about. I shared my file with another user, which creates a new shared folder, and gives both me and the other user access to the folder, and it then moves my Reckon file into that new folder. Trouble is,…