-
Leave Liability Report incorrect
One of our employees just received her first PPL payments and now the Leave Liability Report takes the PPL amount instead of her Hourly Pay, when calculating the Leave Liability Report. Here is a screenshot of the data entry for the Hourly Rate as per the Employee record: But on the Liability Leave Report the PPL amount is…
-
RAH - Multi User
Hi We are finding that there are a few things that cannot be done while we are in multi user update chart of accounts - can add, but can't make changes to existing numbers Merge duplicate part numbers Just to name a couple Is there any chance this can be altered. We are having to go back to single user mode to make these…
-
Credit Invoice
Hi community I would like to raise a credit invoice. I have a customer who wants to pre pay a deposit on a future project. I need the account to show a credit and the customer requires a tax invoice - however if i raise an invoice that he pays the account won't be in credit. Any thoughts.
-
Late Night Shift loading, Weekend Loading
Hi everyone in Reckon Community. First time to post. I am new to Reckon account hosted. I used an another bookkeeping soft before and was recommended Reckon hosted to bookkeep my small business. I have tried to find other posts regards to my question but could not find, so decided to ask you awesome fellows here. I have…
-
Overpayment of Salary Sacrifice to superannuation
Can you advise how I fix an overpayment of Salary Sacrificed Superannuation.. I have to pay back to the employee approx $3,000. Incorrect information has been lodged with the ATO via Single touch payroll. Under the payroll item list the code cannot be changed to a positive amount. either. Any suggestions. Thanks
-
Inventory Item FastReport
I am trying to email a report in excel format, which I do on a regular basis, but it keeps producing a job costs by Supplier and Job Summary Report, which is in no way related to what I am trying to do. I have had this problem previously where I have tried to email a report in excel format but it produces a budget report…
-
Consolidated / Combined Reports from multiple company files with Reckon Accounts Enterprise / Hosted
The Reckon Accounts Enterprise desktop software or the Reckon Accounts Hosted platform, has a feature that allows for 'multi-company reporting' that combines information from multiple QBW (Company Data Files) into a consolidated report in Excel. Desktop Accounting for Australian Business | Reckon Accounts Enterprise…
-
Backup Not Working
Backup on one company file won't go past 73%. I have changed to another smaller company file and it works perfectly. I backup this larger file and download every week to sync with other software and it works fine. Anyone else having problems.
-
Transfer of data from one Company file to another
We are one company with many entities. Each entity has it's own Reckon company file and at the end of each quarter the P&L and Balance Sheet figures are manually entered into the main company file (distinguishing each entity with a separate class number). We have been doing this for many years (10+ at least) but am now…
-
Reversing Salary Sacrifice & paying e'ee, since it was returned from super fund
Hi, I saw this question from 2016, and I have the same problem. John Graetz Member Posts: 1,658 ✭✭✭ January 2016 edited July 2020 This matter has been resolved. The item in question was for salary sacrifice super. A slightly different approach was needed to effect a reversal, but it has worked. John L G Mine too is salary…
-
Price Level List
I need to set up price lists for about 15 customers and print a report that shows only those items applicable to those customers. In addition, some of these customers may have the same item Question is two-fold Setting up the price list for each customer Print a price Level list for each customer that shows only their…
-
Deleting a Single Touch Payroll entry
I run a few different company files in my Reckon Accounts hosted and have realised that I have enter and lodged a Single Touch Payroll entry into the wrong company file. Is there anyway that I can simply delete the incorrect entry, or do I need to amend paycheques to say 1.00 for each of the employees and relodge the…
-
I Have been trying to lot into Reckon Hosted and I have come up with the error -6000,-83.
I need someone to please explain what this means.
-
Error Messages
Hi, Just got off the phone with one of the consultants re fixing error message below. Did backup & rebuild data . We did this using Admin login and it worked fine. However, when logged in with user - same issue again . Can you please help resolve ? thanks
-
Ship to address in Purchase Orders
Is it possible to have more than one "ship to" address that you can choose in the drop down list on a Purchase Order (as we have two locations).