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Blank rows appearing above first employee in employee list
About a week ago a bunch of blank rows appeared above the first employee in our employee list in the employee centre. This is not something we have done. Is there any reason for this?
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STP - Error 504 Gateway Time-out
I have been trying to submit our STP this morning however every time I export the file i receive this message on my screen. Error 504 Gateway Time-out Is there currently an issue with Reckon STP?
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Problem on error 6147,0
I faced an issue that I cannot open the file. I followed the steps on Reckon website that rename the file with more than 9 characters. However, it is still not working.
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RAH ERROR
Trying to update an employes details and get this error
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Importing IIF payroll files
Hi everyone, We have recently started using a Timesheet program called TANDA Timesheets to manage our rosters and staff payroll. I am having a few issues with Reckon Hosted once I have imported the IIF file. for the past two weeks it has imported the wrong hours into Reckon although the exported file is correct. This week…
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Reckon Accounts stops working
I am having an issue with Reckon Accounts stopping at the oddest time! It is when I create and Estimate. I can enter the first line of items. Its when I attempt to enter the second line that I get the message that Reckon Accounts has stopped working and must be closed down. So frustrating. Any ideas?
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New Employee
Hi, I have a new employee started 2 days per week. This is a 2nd job so she will not be receiving the tax free threshold. Do I have to adjust this manually every week or is there a way of setting in the system to apply the correct tax amount without the threshold.
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Server Busy
Morning Is anyone else getting this message this morning? Any ideas on how to get around it?
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Blank screen
I was working away on Reckon Hosted this afternoon when suddenly all my windows logged off on the LHS and my screen went blank. I still have the menu bars and the LHS window launch pane. But the main working window is just blank grey. I can log into other sets of accounts for other entities and they show fine but the main…
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STP error message
Hi - can anyone help with the error message below, please? I have checked all employees for missing email and other relevant data but there is nothing missing. Thanks in advance Linda
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Can I add a prefix to invoices.
I have successfully added A to the invoice number. So invoice 1 is A0001. When I select new the invoice number defaults to A2. Is there a way I can set the invoice to be a one alpha four numeric invoice number so I don't have to manually change each invoice.
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Bad Debt - Profit and Loss and Tax Liability Report not balanced
Hi, I have $2030.10 (all debt is FRE) sitting in the bad account from Jan 2021. This was to clear some invoices which weren't paid. I have entered the bad debt account as mentioned in other posts but my profit and loss and tax liability report are still out by this amount. My sales on Tax Liability report are showing…
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New Zealand Reckon Accounts Hosted 2020 will no longer be available from 30 April 2021
Hi everyone, Just a heads up, New Zealand Reckon Accounts Hosted 2020 will no longer be available as of 5:00PM (NZST) on 30 April 2021. If you are still currently using NZ Reckon Accounts Hosted 2020, this is a reminder to upgrade to the latest version - NZ Reckon Accounts Hosted 2021. Access to the NZ 2020 version will be…
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Is it possible to upload your BAS directly to the ATO through Reckon Accounts Hosted?
Hi - is it possible to upload your BAS to the ATO through SBR/GovConnect etc on Reckon Accounts Hosted? It used to be possible, and it is possible through most of the competing products (Xero/Quicken/MTOB etc), but does not seem possible now. Are we doing something wrong, or is not possible through Reckon any more?
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How do I tell if my Reckon Hosted file is live?
The red toolbox is showing at the top RH corner of the screen, and I log in via the Reckon portal, but when I tried to share my file with my accountant, there is no file to share, and when I rang support, they say that my file is not live.