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re Payroll refund from an overpaid employee
How do I go about entering a payroll repayment from an employee. My employee is on Paid Parental Leave. Centrelink are now paying her direct. We had to pay her initially as Centrelink didn't have it all together and she would have been 6 weeks without income if we had not paid the PPL to her directly. Centrelink have now…
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Error Code - 1459797855
After attempting to email invoices I keep getting this error code and it shuts down every time, does anyone have any idea why?
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New tax declaration needed??
Hi, If an employee changes (13mths employed) to claiming a tax-free threshold, do they need to complete an updated tax declaration? If so, can we do that through Hosted? Thanks in advance :)
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Setting Up Salary Sacrifice Super in 2011/2012
I have an employee who wants to salary sacrifice $75.00 per week. I haven't had to do this before, but I think I have a setting incorrect. It was originally set up by a previous accountant. Quickbooks seems to be taking the salary sacrifice off the net figure, not the gross. I have checked the payroll item and it…
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How do I add a payment option to my Reckon Accounts Hosted account?
How do I add a billing/payment method to my Reckon Accounts Hosted account? If you would like your Reckon Accounts Hosted subscription to be paid automatically on your renewal date you can add a payment option ie. credit card to your Reckon Accounts Hosted account. The steps below outline how to add a payment option to…
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Sub Contractor
Hello how should a sub contractor be set up in accounts hosted? Are they just other creditors? Thanks
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Liability Cheque Not Showing in Reconciliation
We recently changed from a sole trader to company. Our PAYG was done quarterley with our BAS but when we changed over, the ATO sent a couple of PAYG instlament activity statements to be completed until our accountant changed them to be done with our BAS as was done previously. I have entered 2 Liability cheques for the…
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Barcode Scanning inventory
Hi, we would like scan barcodes to receive inventory (with bill) and also to sell and possibly create invoices. We're using accounts hosted 2020 R2. Please point me into the right direction. Thanks
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Reckon not working
Hi, I am logged in to Reckon but it wont let me do a anything at all. Is there a problem with Reckon Hosted at present ? Thanks, Linda
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Email Security Issue when change password
I reset a Password 15april2021 and then received an email to reset - I then logged in and Immediately reset to my own password. Then I received another email from Reckon to confirm this change . MY ISSUE is that on this email in my user name and the actual password showing - that if I was hacked and someone gained access…
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Auto filling tax code to CAG
Hi all, When entering supplier invoices my software is suddenly prefilling the tax code as CAG. The accounts are set up with NCG as the default. I've been using Accounts Hosted for 2 years and Reckon desktop for many years and this is something new for me. Can anyone suggest a fix other than typing over it? or a reason it…
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Screen view of Invoice
Hi, is it possible to change the size of the fields showing on the screen invoice. I know you can customise the printed version but can't make the email add field bigger so that the whole email address shows on the screen. Thanks
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Terminating Employee
I need to terminate an employee, do I use the Employee Organiser: Terminate Employee before I run their last pay or after their last pay has been processed? I am using Reckon accounts Premier Edition 2020 Thank you.
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Receiving multiple account payments
Hi team, My office lady is away for a few weeks and im trying to fumble my way through things. I have found an old payment from one client that pays for 2 different business's and it has been allocated incorrectly to the wrong ones. How do I fix this issue please. Im using reckon hosted.
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Reckon Accounts hosting issue error code 1467828585 (RKN:00000000107000000458)
Dear Rav, We are using Reckon Accounts Enterprise 2020. The company file is stored and hosted in a Windows Server 2019 Standard. Today, one of the user was kicked out by Reckon Accounts 5 times. He was entering some general journals and he did not leave the computer. All network devices and servers are working normally. Do…