-
Sorry, that ABN has already been registered. If you have one, please try a different GST branch
Hi, I can't register for GovConnect to get my software ID to set up my STP as I keep getting this message Sorry, that ABN has already been registered. If you have one, please try a different GST branch Can you please assist asap as this is an ongoing saga and I have limited time to get this sorted. ABN is 45092259199
-
Timesheets
Is there a template for importing timesheet data from an app into Reckon Accounts Online Hosted?
-
New Employee causing error in STP reporting of payroll
Since adding a new employee on my payroll I am experiencing an error everytime I submit my payroll for STP reporting. An error message comes saying that the data is not formatted correctly or missing some information. Once I remove this employee from my pay run I am able to process the pay run and the STP reporting to ATO…
-
trying to connect to STP
I have been trying (unsuccessfully) to connect to the STP system but every time I get anywhere near connecting, something happens to stop the process. I need to start fresh. please help
-
Multi Factor Identifier Fault
I changed mobile phones but kept the same mobile number but for some reason the multi-factor authentication wont work when i put the code in . I want to revoke it and start again but cant remember the pin plus the MFA code keeps coming up as invalid. How can I fix this please as tech support seem too busy to help?
-
How to set up Annual & Personal Leave accrual for Part time employees on Reckon Hosted?
Hi, An employee has recently been made from casual to permanent part time, working between 20 to 26 hours per fortnight. How do I set up Annual & Personal Leave on Reckon Hosted as her hours worked vary each fortnight? Should I select "Accrual period" as "Every pay" or "Every hour"? If "Every hour" is selected, how do I…
-
payroll screen not loading
I am trying to run our payroll in reckon Hosted. When I click 'start scheduled payroll' I get a screen that looks like it has loaded properly. Help appreciated.
-
2021/2022 Renewal - Reckon Accounts Enterprise
Hi, Does this renewal need to be completed before I close of Payroll for 2020/2021 Financial year? Or can I go ahead and close off, then run next years renewal?
-
ABA File
Hi I have just completed my wages and go to the online banking to create my aba file. There are 53 payments but when i preview the file it is only showing 52 and the totals are different😱
-
Online Banking Details - Reckon Accounts Hosted
We are trying to set up to general ledger accounts for online banking with the same bank account details. Each time we set up the online banking details on one general account, it disappears on the other general account. We need to use the same banking details for two general ledger accounts, as one is a clearing account…
-
Customer Credit Note Allocation
How can I check which customer invoice I have allocated a credit note to. When I do a report or a statement, it will show all the invoices, payments, and credit notes for the customer, but it does not show where the credit note has been allocated. Is there a report somewhere to show this. Seems a simple feature, but I…
-
Invoicing
Is it possible to have several invoice templets setup with different number sequencing?
-
sales order for just back orders
Hi all, Hopefully someone knows if this can be done. We have sales orders that are 40 to 50 lines long over multiple pages and sometimes not all products are in stock, so we back order them. Is there anyway of reprinting the sales orders with just the back orders and not all 50 lines. I also send items out at no charge…
-
back up to external hard drive
Hi I'm using accounts hosted on a mac desktop and having trouble backing up to external hard drive.i can't seem to transfer from my back up B to hard drive any help would be appreciated
-
RAH has gone down......black screen and lost connection
Was very slow in responding, then shut down