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TPAR Lodgement Errors Accounts Hosted
Hi Trying to lodge the TPAR 20-21. It is creating the file when we try to lodge with the ATO we receive the following message: The file contains non-ASCII characters. To lodge a file electronically you must first create a file that is generated from your software in a format and version supported by our systems. Scanned…
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User Interface - Click and Drag
Hi. We switched over to Reckon hosted about a year ago. Does anyone know why things like click and drag are so difficult in hosted compared to the desktop version? Drives me crazy. Often it will move a column instead of re-sizing when there are multiple columns, and I'm definitely waiting to see the right cross-hairs come…
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final pay event / finalise year
Hi I omitted to log my final pays of 2021 as final pays on STP (or indeed reckon hosted). How do I go back and amend this please as when I try to finalise the year it includes all the pays I have done since then in the total. Any help is much appreciated!
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Apprentice qualify date
Hi, I'm looking for an area in the employee card that I can enter the apprentice finish date of his/her apprenticeship. I don't want to use the End Date field as they will still be working with us but just not as an apprentice. We currently use the notes field and enter the date as free form text but when producing a…
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Bank Reconciliation After Allocating Payment
Hi All, Apologies if this has been covered elsewhere. I recently allocated a payment to an invoice in the the last financial quarter to the previous i.e to the Jan - Mar 2021 financial quarter and the 'beginning balance' in the bank reconciliation area has now increased by exactly this amount. So instead of having an…
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STP FINALISATION ERROR
Can someone help me with this error please I am trying to finalise the 2021 year
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Accounts Hosted - Lodging STP
Hello I have just lodged my first STP through Accounts Hosted & received the following error: The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value. Can…
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Recording of Shares in Hosted
I'm hoping somebody has experience with recording shares in Hosted. (I have a client company who holds a number of share investments in addition to their normal operations.) I would like to be able to: purchase shares and record quantity; do I do this by writing a cheque and treating each share as a separate item? how…
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EOFY Finalisation
I am trying to lodge EOFY report to ATO to finalize the payment summaries of my client company. TI tried for few hours and could not do it so I called Reckon Accounts Hosted and they guided me to Employees tab and then to Single Touch Payroll. As the name suggest, SINGLE TOUCH, there is no single touch but rather very…
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Child Support - to show in STP reporting
How do you show Child support deductions in STP reporting?
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Chart of accounts has gone from reckon hosted file
One of my staff was kicked off hosted today when she was trying to print. An error message came up saying reckon needed to close . The login page opened again so she was able to go back in. However it then froze another users access and she got the error message saying it needed to close. When both were back in, they…
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Super Guarantee Charge
Hi my friends, I am just confirming with the community if the SG charge is now 10% effective from pay runs from 01.07.21/ Thank you Lilani
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How to transfer Reckon Accounts EasyStart: first business Edition 2014 info from old laptop to new
Hi all, I am looking to transfer my reckon account from my old laptop to my new one and I am not 100% computer savy. Would really appreciate your help. Thanks. Also I keep getting an error message coming up saying "failed to open licence centre template file." What does this mean? Thanks, Jen
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How to print a customer receipt for payment of an invoice
Is there a way yet to print a payment receipt, for a customer. I know that you can print invoice that says paid, but the government are refusing to accept this for purposes of the homebuilders grant. Obviously I can type up a letter confirming their payments, or I could try providing them a statement. However, I'm just…
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Rental Bonds
What account type is best for Rental bonds? I've currently got it in as "Other Current Asset" However on the balance sheet the bond deposit amount is sitting as a negative. -$4,500 Can anyone enlighten me?