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Balance Sheet showing all PAYG Tax Payroll Liability balance
My balance sheet is showing a balance of all PAYF Tax Payroll Liability, rather than the date range specified when I run the report. The figures are within the date range however a total figure is displayed as a total.
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Gov Connect
I'm trying to add a company to my Gov connect but it says that ABN has already been registered - I think I tried once before but failed, can you advise please? Thank you
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Software ID setup in Access Manager
Changing from Reckon accounts premier to Reckon Hosted - is there a different software ID number to be added to Access Manager?
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Struggling with using Reckon Accounts Hosted
I'm in the trial period and I'm struggling to make this work for our small business, 2 employees, 6 builders (cutsomers), 10 subbies (suppliers). Have loads of questions based on our flow We are essentially tradies that work for project builders (set up builders in customer centre) The builder sends jobs (set up in…
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Calculating Holiday & Personal Pay
We have just employed an apprentice for the first time. Can someone please tell me if I have entered this correctly for his holiday & personal accruals. He is a school based apprentice so currently only working 7.6 hours per week, but on holidays will sometime do extra days, so thought I needed to choose hourly accrual,…
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Superannuation Threshold
Hi I thought the superannuation threshold as been abolished but I have just done pay for someone who was paid less the $450 and no super was applied to the pay???
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How to import invoices
There are many accounts programs that allow the importing of invoices. (which now days is expected in an accounts package) I have not found how to do this in Quickbooks Enterprise Hosted. Please direct me to where/how this can be done. Thanks Bronwyn
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australian tickers not recognised
Australian Tickers not recognised include the following: ESS.AX, TACT, MAQ.AX, ACDC.AX, PBH.AX, TNT.AX, ESDO.AX, GDX.AX, AVH.AX. Any suggestions on this?
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Freezing on Pop up window in Safari Version 14.1.1 when printing
While printing in Safari the pop up window for printing freezes and so does the other two tabs, Login Tab & Company file tab. Preferences are set to allow in pop up area. All tabs freeze & need to be shut down. This only has started happening in the last couple of weeks. Within Chrome, it works fine. Any suggestions..
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Upgrade to 2021/R2 not working
Hi all I have been trying to upgrade to the 2021/R2 version of Reckon Hosted for the past ten days. Each and every time I do it, the back up (which takes ages) sits on 99% and then just stops responding and that is the end of the entire process. Does not matter what time of the day, which day or whether at home or at work.…
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Cant Access Reckon Hosted File
Hi Hoping someone can help. I successfully upgraded two Reckon files last week. I was about to use them both after the upgrade. I attempted to log in this morning and cant access the file. I am using the Launch Accounts 2021 R 2. I get to the file and get the message below. Does anyone have any suggestions. If I restore…
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Frozen Screen - Create Payment - Reckon 2021 R2
I have just completed entering the payroll and clicked on create payment and the screen has frozen with the following message:- I have tried Alt Page Up and Alt Page Down and nothing happens. I am unable to exit out of the warning by clicking on OK or X. I do not want to lose all my data - can anyone please help? Thank you…
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Using Credits from the same customer but different jobs
I am needing help in regards to how I can use credits from the same customer but they have different jobs. Eg. you have a builder you work for different jobs so the builders name is first but then has sub categories for the different jobs done at different addresses. Could someone please help in regards to how I can do…
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STP app to Account Hosted
Is there any instructions from going from using the STP App to using STP in accounts Hosted. We have not long changed to Hosted and continued to use the STP App but wanted to start using in Hosted for 21/22 year.
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Can not print or scroll down page
Anyone else using Accounts Hosted and unable to Print or scroll down the page ?? I haven't changed anything , just all of a sudden it has stopped working : (