-
Scheduled Payroll with No Data Required
Hi there, I have one casual staff member who is on a weekly scheduled payroll. However, this week she didn't work so I don't need to process a payroll. How do I skip the scheduled payroll and get it to move to the next?
-
Single Touch Payroll double up recording (Reckon Accounts to MYOB)
Hello, I was treasurer for a small network and responsible for payroll during my time. The books were handed over mid year, (I was using Reckon Accounts, the new treasurer was using MYOB). We have been advised by our employee that her Gross Income recorded with the ATO is significantly in excess of the actual Gross Income…
-
I need to reclaim some disk space, Reckon temp files
I see that in Windows desktop there is a TEMP folder with Reckon_accounts as well as Reckon_Accounts_business_2021. They take up several GB of space. Would anyone know if these can be deleted? Thanks, Chris
-
Gov Connect and branch
I have been advised by the ATO that I need to change the branch in Gov Connect so that my stp can be uploaded to the correct branch. In reckon hosted the branch 003 is in the company info but I can't see in gov connect where I can enter the branch of 003. How do I do this?
-
Changes to Multi-Factor Authentication (MFA) affecting GovConnect (10 Feb 2022)
ATO required changes to GovConnect MFA 'Remember me' functionality limited to 24-hour period As part of our ongoing obligations with the ATO, we are required to make some changes to our Reckon GovConnect multi-factor authentication (MFA) process. From 10 February 2022, the 'remember me' functionality for MFA will be…
-
Uploaded same payroll period twice on STP
How can I delete a successful payroll upload on STP. Same month submitted twice and both were successful. Will this be picked up EFY at ATO?
-
How to generate an new employee number on Recon Hosted
I have just converted over to Reckon Hosted from Payroll Premier. With Pay Premier, the system would allocate an new Employee number(ID) so I didn't have to do this function. With Reckon Hosted, I have to come up with a number. Is there a default on Hosted where it continues to give me sequential numbers for new employees?…
-
Hourly to Salary
We are changing from hourly to salary. I have changed it in the "Raises & Promotions" is this the correct way?? When I go into do the pays its automatically there but do I need to put in the hours or I don't need too?? What happens when someone uses their personal or holiday leave do I put that under personally salary or…
-
Reckon Accounts reports in flat view
Hi Everyone is there a way to run reports in Reckon in a flat view. No indentation on subaccount? thanks for your help
-
P and L Heading - Reckon Accounts Hosted
Hi Everyone when I run a profit and loss from one of our Reckon Accounts Hosted Data file I get an additional heading in the main report. We are not using cost of goods sold. The other Reckon data file does not show this header. How do I remove this header. There is no general ledger account with this name. Trying to make…
-
Error message
I can't log in to Reckon as it is saying USER IS ALREADY LOGGED INTO COMPANY FILE. HELP!
-
Supplier with No ABN and TPAR report
Can anyone suggest where I might be going wrong with processing a bill from a supplier who doesn't have an ABN (I didn't think they existed anymore!) and having the correct figures appear on the Taxable Payments Annual Report? The background: We have a one-off bill from a supplier with no ABN. The amount is $ 511. I have…
-
Attempting to pay employees this morning and reckon hosted hanging every time I try and 'check all'
Attempting to pay employees this morning and reckon hosted hanging every time I try and 'check all' employees to pay after entering weekly times. Tried 3 times and Hosted sits there for more than 5 minutes saying "not responding". and ideas please people?
-
AUTO PRINT
Hey, does anyone know how I can remove auto print when I send invoices? I sent an invoice to my other email address to see what the customer was talking about and the invoice gets sent through with something called pasted graphic attachment. I think this is what she is talking about. Can I remove this so I cam just sending…
-
Zero Balances in Aged Payables Summary
I am new to reckon and and am cleaning up a clients accounts on Reckon hosted. There are nil balances for 7 suppliers in their outstanding report . I have contacted support but they were not able to assist appropriately.The entries date back as far as 2014 but are not specific to that year. There are no credits to apply…