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How to provide access to a team member with limited view
We have a single User version of Reckon Hosted, however whilst I am on leave I wanted to provide access to another member of the Team to receipt payments and raise invoices. What is the best way to do this?
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Clear "Print Forms" list
How do you clear the invoices you no longer want to print from the Print Forms list? Each time I un-select them now, and then go back into the list, they are there again.
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Going Online - sending email 4 of 4 won't stop and is locked ...
This is the first time I have used bulk emailing and tried to stop it after I realised the Edit Email only edits the first email and each form is sent individually instead of as a batch. The Going Online window becomes live and then greys out when you click anywhere else on the page but will not close or stop the request.…
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Contractor: witholding tax
Hi, If a contractor wants us to withhold tax from her invoices and submit it to the ATO with the monthly BAS, how do I record this in Reckon Hosted? Is there a particular tax code to use?
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STP allowances MA000025
Our Award MA000025 says some allowances (industry,tool and Licence) have to be included before overtime etc is calculated is there an easy way to do this in Reckon and still report allowances seperately for STP. I was told to just include in the base rate but I am still not convinced it the right wat. Evertime I ring ATO…
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Import customer list
If I import a customer list from a new business (merging with our current business) will it override the existing customer list in reckon accounts hosted?
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Payroll Hosted regarding new Regulations
Hi Rav I haven't received anything as to what Reckon will be doing with new Tax Laws and Super. As from 1st of July Super goes up to 10.5% and the $450 threshold is abolished. Also a new rule that anybody under 18 who works more then 30 hours will get Super. Will the software work this out for us automatically. Is Reckon…
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Exporting data from Reckon Accounts Hosted
Hi, I am a bookkeeper/ BAS Agent and I have a client who is converting from Reckon Accounts Hosted to Xero. I need to export a file (CSV) containing all sales invoices for a 5 week period, between the conversion being done and the the roll out of Xero within the business. Xero provides great training and tutorials on how…
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setting up a service item for agency hire labour, not paid through payroll
what is the best way to setup a service item when you hire extra labour from an agency and you pay the agency, so not going through payroll COG Sales Revenue
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Tax File number wont add account hosted
When I try and add a tax file number for a staff member it keeps popping up with an error message saying Not a valid Tax File Number (no spaces allowed), however I dont put spaces in. Doesnt matter what I try or what number it wont let me click on another box or exit it just keeps popping up the same message. Ive used…
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How To Print Invoices etc To PDF?
We upgraded to Accounts Hosted on Friday from Accounts Premiere. I am trying to save an invoice as a PDF but can’t figure out how to do this. With Premiere it was easy, we just went to Print to PDF and saved it to a location on our drive. Now the only option is Reckon Printer. I understand this saves to the Q drive but I…
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How to Upload Customised Templates?
We've just switched from Accounts Premiere to Accounts Hosted and all our customised templates for invoices etc are gone. We need the previous templates we used, i.e. with our business logo, address etc Can anyone help?
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Error:1603
I'm trying to install a trial version of Reckon Accounts (Desktop Range) but get [Error:1603] There was a problem installing 'Microsoft Runtime Library'
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Unable to access company file
I have been trying to access my company file for over 1 hour this morning. Prompting me with username and password incorrect. Details are stored in a password app and should be correct
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Q Drive Clean Up
When cleaning up the Q drive, is there a way to delete multiple files at a time? Holding the shift button to highlight multiple files doesn't seem to work.