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Emailing Payslips from RAH
I am unable to email payslips. The system sent one payslip and has now frozen on the going online screen, attached please advise what the issue is. I cannot do anything.
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Create an report by paid date
Hi, I am trying to create an report for the supplier by payment paid date. but i cant do that. i can do by invoice date. If my invoice date is last month but i made payment on this month. i create an report for this month it not showing . How to sort out this issue.
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Reckon Accounts Hosted Trial
Hi, I am about to do the 30 day trial for Reckon Accounts Hosted. Am I able to use the company file (or a backup of) that I currently use for Reckon Accounts Premier (Desktop), or do I need to set up a new company file? Thanks Lynne
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Retaining data if business decides to move to different accounting package
The board of my employer is currently discussing different accounting package options. If they choose to switch providers, is it possible to access the Reckon Hosted data if that happens once a subscription is lapsed?
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Hosted Backup Issues
Hi We have been having issues in backing up the Hosted data file for a client which is a very large file. How do we overcome this as we need to backup and save for them. Is it best to start a new data file for them and input the opening balances as at 1 July 2022. They would like to refer to the old data file which has 20…
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EOFY Super contributions
Hi Rav, Just in regards to this information I received via email from Host Plus - “For contributions to be counted in the 2021-22 financial year for tax purposes, they must be received by Hostplus by 30 June 2022. We are advising members to contribute by 24 June 2022 to ensure contributions are received before the end of…
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Recording Bad Debt
Hello Reckon Community, I am looking for help/step by step process on how to record Bad Debt in Reckon Hosted Software. I would really appreciate if someone can send me details on how to do this. I have already created a bad debt account - if someone could send me the next step after this. Thank You!
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Reckon Hosted - STP
Hi team, Last week I received this error message on STP - "Either the ATO is down or Reckon SBR is unavailable." Do I need to relodge that weeks STP? Thanks.
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Duplicate pay run uploaded to STP - how do I fix
Hi, I have mistakenly uploaded to stp the same pay run twice on 17.4.22, but it was back a couple of pay runs ago. Is there anyway to remove the duplicate? They have both been marked successful now, and I have only just noticed. Originally, I thought I had uploaded the first time, but it did not appear, so I repeated the…
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Stock Movement report
Is there a report that shows full stock movements. I can run an Inventory report and a sales report, and then have to download and manipulate with Excel. I am hoping i can run one report where i can set a date parameter that shows stock on hand, purchases, sales, on sales order, on PO.
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updating file from USB Backup
HI, I have a client that works on Reckon Enterprise on their laptop. I have a backup from Reckon Enterprise and I am trying to upload it to their Hosted file. I have done this before but it won't work this time. I have opened the clients file in hosted, but when I try to upload it into Hosted, it starts to to upload and…
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Costs by Job Report Inaccurate
Hi - I have a supplier invoice which is correctly allocated to the customer in Reckon Hosted, but when I run a costs by job report, this particular invoice doesn't show on the report - any suggestions as to why this might be happening? Thanks Fiona
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Entering new Employee
When i try setting up a new employee in Reckon Hosted it won`t accept the employee number i enter.
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Backup and Duplicate Entries Error Message
I did my latest backup on my Reckon Accounts Hosted Australia file and it told me that I had to rebuild my data file. So I did and then it told me that I had duplicates and that the log file was at C:\users\...\...\...\qbwin.log As this all done online at the Reckon Servers I don't have access to that file. So how do I get…
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Profit & Loss Sales do not match Sales or Tax Liability
Hi, Can someone explain why this year my Sales by Customer Summary and Tax Liability match but my Profit and Loss Sales do not. I use an Accrual system and have not sold any assets this year. This has had huge implications on my net income.