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Accounts Hosted 2022 - Email Pay Slips function is not working correctly
Good morning, I have upgraded to Hosted 2022 this morning and run our first pay run and the email Pay Slips function is not working correctly. The first pop up - select Pay Slips to email - is fine and displays all the staff members as normal and they are all ticked. When I then click ok and it goes to the second pop up -…
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Missed STP Lodgement
I report this for the benefit of anyone else who might have a similar problem, or for anybody else who might want to tell me that there was a better way to do this. In doing my payroll reconciliations against the STP records, I discovered that there was a discrepancy with a Casual employee with RESC. For this employee, I…
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Opening up current version - Message coming up
Just checking re the message we are getting when opening up current version 'Update File to New Version'. I'm not ready to update, so by just pressing OK will this take me to my current version? Sorry if I'm sounding a bit thick here, and have read and re-read that message over and over again, but just don't want to have…
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When I click launch Accounts Hosted the incorrect version opens, what do I do? ℹ
During the upgrade process, the launch button is opening the wrong version of Reckon Accounts Hosted. What do I do? If you've noticed that the launch button is opening the incorrect version of Hosted, for example launching Hosted 2022 is instead opening 2021 etc, check out the guide below for info on the cause and how to…
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STP file download from Reckon Hosted would not upload Reckon GovConnect
Good morning I am doing weekly payroll for 4 Companies in Reckon Hosted and upload it to Reckon GovConnect to the ATO 2 Weeks ago one of this company file download from reckon hosted but when I try to upload it in govconnect it is not working Where do I start looking for what can be wrong The other three companies work…
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Back up file in read only
After logging in again after final payroll, reckon asked me to open in new version. I created a back up and closed out. Trying to open reckon today, launched 2022 - cannot open as file has been update. Restore back up file. Restore a back up copy - I chose the file - Do you want to replace - yes - This file is set to…
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RDO
Like tracking annual leave or personal leave, i have set up to track RDO with an amount accrued per week. I have changed one of the liability headings to RDO and the amounts come up correctly in "accrued" and "available". However, unlike when i pay out AL or PL, with the amounts being adjusted in these columns to reflect…
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User Permissions
Is there a way to give somebody access to all the functions within a Hosted Client file with the exception of adding/deleting users. I am in "Edit Roles" but cannot see how to do this. Can somebody advise if this is possible, and if so how to do it?
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📢 How do I process my end of financial year finalisation in Reckon Accounts Hosted?
End of financial year finalisation in Reckon Accounts Hosted Check out our how-to video below for a walkthrough on processing your end of financial year finalisation in Reckon Accounts Hosted and Reckon Accounts Business (Desktop)
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Cannot open my 2021 file
Hello, I hope you can help. I am unable to open our file. The message comes up saying that is has been updated to a newer version, but I didn't do that? Can anyone help me with this as I am a bit concerned?
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updated to 2022, then restored back to 2021
Hi had issues with the application on the 20th so I was advised to update to 2022 so I did, BUT I needed to run a payroll on the 30th and was not advised by Reckon that the Tax tables would be different so I decided to restore back to to the 2021 model that I made a backup of. After doing this I now have missing several…
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Pay roll - Adjustment
Hi Hi i Submitted last week STP lodge fortnight pay for 3 employee. In one of them need bit changes and need to submit again, Do i need to update event that 1 employee are do i need to do 3 employee full replacement. please reply ASAP i need to lodge 2022.
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Reckon Hosted
I am hating this software i was talked into moving over by accountant and i regret it. I was using reckon accounts and its been awesome now i have moved everything is a mission. Today i cant export to excel. I have read the instructions in these forums and all i get is checking item usage and nothing happens. If there an…
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Super amount due not being captured - Reckon Hosted
Help please!! I have processed several pay runs and I cannot find any information regarding superannuation amounts for the employees on any report. Am I missing something obvious? I have set up the employees information under super tab. Nothing is showing in payroll liabilities or superannuation expense account. When I…
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Single payroll touch
I have just noticed that a payment is still pending from the month of May. Do I resubmit or what and how do I fix it. Thanks Maree