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Entering a sale that has charges/commissions deducted from payments.
I was wondering if I can help on how I record this transaction. I have been doing it incorrectly and I have been told to entry the transaction via journals. We have a third party that looks after our online orders. On a daily basis we get the funds less any charges/commissions. What is the correct way of recording the GST…
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**RESOLVED** 404 company not found - GovConnect error (31 October) ⚠
GovConnect error - "404 company not found" Hi everyone, We're currently investigating an issue affecting access to GovConnect for STP submissions. You may be encountering a 404 company not found error message when logging in and successfully passing MFA such as the screenshot above. Our teams are checking this out as we…
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Reconciliation
Hello , the invoices that I have marked as been paid are not showing in this months reconciliation. What have I done wrong?
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Remittance Advice Screen Freezes
I use Reckon Accounts Hosted and when I send remittance advices by email, it sends the email and then freezes. Can't exit out of Remittance screen or go to any other screen. Have shut down system and when Reckon is reopened the remittance screen is still there. Any thoughts?
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Logging in Not Responding
Try logging in with another username but it is not responding
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Firewall blocking Portal.reckon.com at logon
I can get to the page portal.reckon.com but after entering my username and password it just cycles through to the logon again. If I allow all internet traffic through the firewall for my IP it will log me in but I donot want to allow all internet. What URL's do I need to include in the firewall rule to allow me to log onto…
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RECKON HOSTED INTERGRATION WITH AXELERATE
Hi Does anyone know if Axcelerate can be integrated with Reckon Hosted? mainly the invoicing, invoicing to be done in Axcelerate the integated into Reckon Hosted
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Automatic upload of TFN file from the ATO
New Employees can now go on the My Gov site, to fill in their Tax File Declaration details Can Reckon Hosted payroll software, link to the online commencement forms. Extract from the ATO (If your payroll software can link to the online commencement forms, it will automatically receive your new employees' information from…
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How can I export my employees super payments and upload to the ATO?
Is there a way to do this from Reckon Accounts Hosted and upload onto the ATO website for my quarterley employee compulsory superannuation payments? Right now I enter them manually and it's very time consuming.
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Cleared transaction from 2018 accidentally deleted - how do I rectify?
An entry from 2018 was inadvertently deleted (normally old entries are locked this time it wasn't). Consequently bank recs are now out by this amount. How do I fix this without undoing every reconciliation to 2018 and re-doing them? Is there a way?
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Entering sales and purchase in same general journal
I want to record a sale as X amount, the deposited into the bank account as A, and the finance charges as B (since the finance company is depositing the difference between our gross sale and their charges. I was hoping to enter in one journal but since it's a mix of sales and purchase (bank charges) system not allowing.…
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How do you unshare a folder
We shared files and now have shared folders we have stopped sharing of some files, but the folder still sows a share can we unshare the folder? thanks
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GL Codes in Reckon Accounts Hosted
I have a separate system that I wish to use to generate GL journals and import them into the Reckon Accounts Hosted General Ledger. How do I obtain the GL codes associated with each GL account so I can put those codes in the other system?
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GovConnect - ABN already registered
We have two companies running under the one Reckon Accounts Hosted account, and the two ABNs are registered in GovConnect for that account. We have created a separate RAH account for one of the companies and moved the company files to that new account - RAH is all working fine. But, we can't set up GovConnect because the…
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How do we clean up the Q Drive, by deleting old folders and and making new ones pls
How do we clean up the Q Drive, by deleting old folders and and making new ones pls