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two stp submissions for same date- one correct one incorrect
last week i uploaded the wrong pay to stp and accidentally pressed submit rather than delete. Now i have two entries. I just need to get rid of the incorrect entry . This pay run has 5 employees. You have sent me instructions to submit a NIL STP report for financial year. Are these the right instructions to use to just get…
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Cancel customer credit note/adjustment
How to cancel a customer adjustment note, that was for refund not issued
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Reckon Accounts Plus 2017 missing jobs
Hi! Going through the year's invoices, several jobs are missing from different clients. On top of this, invoices are missing from existing jobs as well. I've attempted to recover them from the backup files but they seem to have been wiped from there as well! Is there any way to recover these invoices and jobs? I've called…
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Reckon Accounts Write Cheques changed details required
When I commenced writing a new cheque, the top right-hand location for 'no.' changed to 'no. to send' and 'memo' changed to 'transmit memo. Not only that, when I started adding details, a message requested all of a sub contractor's bank details, bank branch #, Anyone know what is going on here?
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Transferring Reckon program to new computer
We have introduced a new employee to our staff and upgraded his computer. I need to transfer the Reckon program and data from the old compter to the new. I am using Accounts Hosted. Could someone help me please?
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Dividends in Reckon Accounts Hosted
Can someone please help with how to enter dividends paid with franking credit? What accounts do I need to create and how basically how do I enter this in properly Silly question, how do you work out the franking credit?
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Setting up Business credit card
Can someone please advise me the best way to set up a business credit card in Reckon Accounts hosted?
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Termination Final Pay
Could anyone guide me in finding a process for terminating an employee and their final pay with LSL in Reckon Hosted?
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negative numbers in simplified BAS report??? Premier 2022
Hi Community Need HELP all of a sudden Simplified BAS is showing a Negative Number. Nothing has changed in my File for the last 16 years and I have had issues after upgrades in the past. The simplified BAS show negative figures in the GST section? for example CAG shows a red negative figure but I didn't even have any CAG…
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Issues printing after windows 11 upgrade
It takes 2-3 minutes for the printer selection dialogue box to become active It sits on PDF as the defaul I lose control of my PC while this is trying to resolve
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Change of Financial Year
Hi all I have a client who is changing the date of their financial year. Easy enough to update the date in Hosted, and I know that lots of care will be needed when producing comparative reports. However, are there any traps that I need to aware of? thanks
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State payroll tax report - back date include employee
Hi, I have realised that some employees had state payroll tax unchecked. I have now ticked that they are included in employee details, but the report still doesn't include their amounts from before now. (I did refresh the report.) I discovered that if I unlock a payslip and then save it again it then includes those…
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New owners using Reckon Hosted with little knowledge . . .
Hi all, We have experienced a baptism of fire this week trying to set up Reckon Hosted after acquiring a business last week. Our internal accounting team of working knowledge but it is not extensive and as owners we have no knowledge! Our external accountants are familiar with MYOB and Xero only. Is there anyone based in…
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Shared Users being Asked for Username and Password . . .
Hi all, We have created additional users and purchased appropriate licenses. We have shared the company file with the new users. New users are logging on and accessing the new company file BUT are then being asked for a Username and Password . . . they enter their Username and Password and a warning box is coming up saying…
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STP Lodgement
Hi I am trying to lodge my STP and it is not processing. The file name is only showing as *.json so I have had to fill in the file name manually, now it won't launch to the Portal for lodgement. Any suggestions?