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Multi-user account permissions
Hi all, we are in the process of setting up multi-user accounts for our business and want to manage / change the permissions / access rights of each of the users - how do we go about doing this? Can someone help me find the relevant section to update? Thanks Josh
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Multi-user account
Hi guys, we recently set up a single user account with Reckon Accounts Hosted. We have another 3 users in the business. I am told I can set up a multi-user account to add additional users, how do I do this? Thanks Josh
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Bank Feeds - "Fast Coding"
I was wondering if I am the only person that has ongoing syncing issues with "Fast Coding"? I am doing my banking as I do each morning, and at least once a week the syncing seems to take forever. I have been sitting for about 20 minutes and the syncing is sitting on 0%, see screenshot below. Can someone please address this…
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BankData
Just wondering how many choices there are for importing bank feeds for reconciliation in Reckon Accounts Hosted?
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Cannot refresh the Simplified BAS statement
I have noticed in my simplified BAS Statement I am unable to open G3 button under tab 1. The help file suggests a 'refresh', but the button remains 'greyed' out. Would anyone have a solution? I do have FRE purchases and wonder why it does not let me enter them. Thanks for assisting, Chris
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HELP!! Getting an "Error on Line 18" message when uploading .IIF lists to new account
Hi guys, We have recently purchased a business and as part of the transfer the old owner as downloaded all of the Reckon Hosted Accounts lists to an All Lists.IIF file. We then open our new account and go to import and have been getting the following error message: Error on Line 18: You can't change the type of an account.…
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Why are Ship Date and Deliv Date the same on a memorised Open Purchase Order report
I have Ship Date and Deliv Date ticked within the Open Purchase Order report that is now memorised. I have a PO with Est. Ship Date of 05/11/2022 and an ETA of 01/12/2022. In the Open PO report, both Ship and Deliv dates are reported as 01/12/2022 Another PO has Est. Ship Date of 13/12/2022 and an ETA of 23/12/2022. In the…
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Cannot log into Reckon hosted
Even with help from customer support, I cannot login
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RAH - Open Windows List
I am finding that the Open Windows List is remembering reports that haven't been opened for sometime. Each time I login, the reports (2 Profit Loss) are in my Open Windows List even though they were closed when finished using them.
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Emailing invoices
When I email bulk invoices the default message does not appear. It reverts to a message I used 12 months ago. How do I fix this?
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Is it possible to import journals and bulk invoices into Reckon Accounts Hosted Edition 2022?
i'm new to Reckon. Is there anyone know how to import journals and invoices into Reckon Accounts Hosted ? any templets I can refer to maybe ? Many thanks
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Purchased a business that uses Reckon and need to get up and running! HELP!?
Hi all, we just purchased a business that runs Reckon Accounts Hosted. We wish to continue with this but need to set up a new account as the owner of the business did not transfer his account to us as part of the acquisition. What is the simplest way of doing this? I have read various feeds - should I open my own Reckon…
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Supplier Invoice
Hi Everyone Is there a setting in Reckon Accounts Hosted that you makes you enter a invoice number on a supplier bill? thanks
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📢 Important Update: STP Phase 2 & Reckon software
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6 months. This extension will allow us to…
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Mark up on an item
Hi Everyone We are currently recharging Clients for expenses and adding a markup. This is done by entering a expense code on the bill and then recharging. By doing this way we can add a mark up when adding to the Clients invoice. Thinking of changing the way we enter recharges on the supplier invoice by using item numbers,…