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Can my Reckon Accounts Hosted be upgraded to track employees clocking on and off,, do award interpre
Can my Reckon Accounts Hosted be upgraded to track employees clocking on and off,, do award interpretation,, and rostering???
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How do I stop invoices and other documents from auto-printing?
Every PDF I create (invoices, packing slips etc) tries to print as soon as it is opened. It appears to be a script placed in the PDF code by Reckon. We have tried different PDF apps but the same thing happens. Any suggestions out there?
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Transfers between foreign currency accounts
Hi .. I just can't work this one out. Home Currency is set to IDR Scenario: 1: Invoiced currency is IDR (home currency) 2: Paid in SGD (Foreign Currency) 3: The SGD is converted to AUD and withdrawn from the bank. I must be missing something - At the moment, the only way I can seem to record all the steps is 1: Recording…
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Cheque- can not record a transaction
In Reckon accounts hosted, why will it not let me record writing a cheque after entering all of the details? Clicking the save & close or save & new does nothing, no error codes or warnings appear, the page just sits there as if I haven't clicked anything? As far as I can tell all of the details are correct as they are the…
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removing a credit amount from a supplier.
It appears that I have generated a credit for a supplier, after changing the product item purchased form the supplier. In pay bills when I select any invoice from that supplier it is advising I have a credit with that supplier, BUT the set credits button is greyed out. The amount of credit advising needs to be removed, can…
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Leave liability report
The leave liability report isn't showing hourly rate for all employees, does for some not for others, why? Also doesn't show salary for some, does for others?
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How can I add the credit card fee, including the GST amount, to the total of the invoice?
How can I add the credit card fee, including the GST amount, to the total of the invoice? Thank you. Andrew
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unable to Assign the Holiday Loading payroll item to the employee record.
I can see holiday loading in the payroll items list but am unable to select this item to add to an employee ? Accounts Hosted
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reckon loggin out constantly
Hi team, We are getting logged out constantly. PC machine using chrome we have tried firefox, not safari. here is error code: QBWINDLL.c (255) : MESSAGE: Thu Dec 15 14:21:10 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (255) : MESSAGE: Thu Dec 15 14:21:10 LVL_ERROR--Returning…
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Reckon Payments
On the Reckon Portal, under Payments, there's Reckon Payments which currently integrates with Reckon One, and plans to expand to Accounts Hosted later in 2022; well, 2022 is coming to a close. Is there a release date for this facility for Accounts Hosted?
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Pending Invoices and GST on TAX Summary report
Im having problems with figures 'changing' on my tax summary reports. For example, I process and reconcile the accounts for a particular month and print out a tax summary report for my records. Several months later, if I choose to print out that same report, the figures have changed. Ive been wracking my brain as to how…
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STP - change from desktop to hosted
Previously I had used a desktop version with a username and password to Gov Connect to submit the STP. We have now changed over to Hosted. When I finish the pay run, it exports the file and then opens Gov Connect. I enter the username and password that I had with the desktop version. Go to upload a file, I have to find the…
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Masterclass: Managing employee leave with Clayton Oates (15 December)
MANAGING EMPLOYEE LEAVE MASTERCLASS WITH CLAYTON OATES We're really excited to open registrations to attend the 'Managing Employee Leave Masterclass' webinar, hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business. Managing employee leave entitlements is a critical function for any…