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Long Service Leave - long term existing employee - starting to take LSL
Hi All, I am needing to correctly set up Long Service Leave being taken by my staff. They are entitled to 15.6 weeks of leave at 22 hours per week. They are also accruing additional hours, as they are taking their LSL away from work and remain employed. How do I allocate the total number of hours in their "Bank" then when…
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Employee left off STP report for one pay run.
Hi all I was about to lodge my PAYG for August and found the gross and payg differed from my payroll summary figures. It appears I have left off one casual employee for an August pay run. Should I just do an updated lodgement for that fortnight. I am about to lodge another pay run for the last fortnight but he didn't work…
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Accounts payable
Hello, Is there anyway in Reckon you can check when an accounts payable invoice was posted?
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HOW TO FIND WHEN/BY WHO A SPECIFIC BILL HAS BEEN ENTERED IN RECKON?
Hi champs! Where do I go to access the log of all entries and/or changes in Reckon by date, user etc? Please and thank you in advance if you can help 🙂 Marco
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Disaggregated allowances - per hour
Morning I have apprentices employed, with the new STP 2 the allowances need to be disaggregated. Tool allowance and Industry Allowance are calculated per hour rate with fair work. These are itemized in Reckon Payroll in the additions as a lump sum per week. Is there any way to change this to an hourly rate, as occasionally…
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Failure to lodge an STP report - the ramifications.
Part of this issue has been spoken about on "many" occasions, but I don't recall having seen anything recently regarding this next matter. If I fail to lodge STP, it is true that a subsequent lodgement for the same employee/s will update the year to date figures with STP. Consequently it has been stated that it is not…
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Upgraded to Reckon Accounts Hosted 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts Hosted 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed…
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Adjust previous year RESC payment & submit updated STP
I have to change the $$ amount processed as a RESC payment for an employee for last financial year (it was a 1 off RESC payment for the year made on Pay Run 23/06). I have adjusted the relevant Pay Cheque - unlocked the net pay & updated the RESC Payroll item to required $$ amount. When I run payroll reports for 30/06…
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STP file will not open or download on Acrobat
Hi there, Could anyone tell me why my STP file will no longer download or open on acrobat. I am getting a pop message saying could not open STP-20230919160424.json' because it is either not a supported file type or because the file has been damaged. I have never had an issue with downloading or opening before. Has anyone…
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Service and Parts Job Management Software
Hi, Does anyone use a Service and Parts Job Management Software that integrates with Reckon Hosted? Any recommendations?
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differing annual and personal leave hours on payslip
Leave accrual summary is different (for one employee) to the leave liability report which is correct. How can I change the leave accrual summary to the correct hours both in personal and annual leave. His payslip is showing the incorrect hours. It happened the first pay into the new financial year. I have just fixed it by…
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STP GROSS PAYMENTS
Reckon Hosted was reporting STP Gross Wages up to 22.08. After this date it is reporting Adjusted Gross Wages (ie Gross Less SS) but upon testing an employee ALL the information is there with the correct split dissection. I have changed nothing but Reckon Hosted has changed Gross?
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Leave liability summary versus leave liability report
Looking at leave liability summary and leave liability report is ok at eofy. The next pay for one employee has added 2 lots of 6.15 hours for annual leave ( only on leave liability summary) The employee gets paid travel allowance and I pay that separately and tick do not accrue time. The other employees are ok. I have…
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MFA
Hi, We have reckon hosted online, no payroll and no Govt links, why do we have to go through MFA now. Very hard as 2 of us use it and only 1 number can be registered.
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Upgrade isn't working
I upgraded all my companies yesterday, and everything was working correctly this morning but this afternoon I got an error that threw me out and when I tried to get back in, it said that I was trying to go back to 2022 year again. So I thought I'd restore from the last backup which took me back to where I was yesterday.…