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Adjust tax deducted
Hi, I use the STP reporting through the new Payroll. Reconcilling for 2020/2021 I found a discrepancy with the Tax withheld. How does one do an adjustment to increase tax withheld. Thank you.
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I am having problems updating employee details on the app. I update all sections.
I am having problems updating employee
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Penalty Rate 125%
Hi, I created a new Overtime earning item of 'Time and a quarter' rate however I cannot tick Tax applicable box. I am not sure why. If I use this earning, the ATO is unable to receive this earning after declaration. I am not sure if this has to do with the Tax applicable box. Can someone please help. Thank you.
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Migrated over, accidently cloned employee, adjustmemt not working.
While migrating over it took longer than expected, I went to add the payrun and it said no employees, so I added my one employee, did her 11 months payruns, finished with the page then it completed the download of the original person so I know have two of the same person. I've archieved one, but the accountant said I…
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Single Touch Payroll
I have tried to send wages to ATO but Reckon Sign but I get the below message Sorry, that ABN has already been registered. If you have one, please try a different GST branch. SUBMIT
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Jobmaker hiring credit
Hi, I have followed your instruction and nominated one employee for Jobmaker hiring credit last week on Reckon App (Basic Plan), however, it's already one week but it still hasn't shown on the business portable. Thanks Juan
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Unable to migrate data
It keeps showing "ABN already registered" when the data is migrated from old STP app to the new Payroll app. Please help fix the issue. ABN: 18 625 937 984 Thanks
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Can not edit employee details
Hi, since I tried to use this new app, The employees showed incomplete, so I have tried many times to edit it,but I can’t save what I typed in
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Error loading employees
This discussion was created from comments split from: Error Loading Employee.
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Employer Superannuation
Re Superannuation payments synchronisation Our Wages are paid once monthly and Superannuation is paid quarterly in the following month after the previous quarter is completed. In the Reckon Payroll STP an automatic Superannuation calculation is made and included in the monthly Pay Run. Firstly in July 2021 Pay Run how do I…
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salary sacrifice to super
My salary sacrifice, is showing as "deduction", thus making my gross wage incorrect !!
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This server not available
Hi, trying to submit my pay run. keep on receiving the error - Cannot reach server - the server is temporarily unavailable - please try again later. Have matched branch number to 001. ABN is 14105179511 please help, thanks
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RESC not showing for EOPY event in Payroll app
Hi, I am ready to submit my EOPY event for 20/21 however the RESC figures - processed in the app using the Super Salary Sacrifice pay item - are not showing in my totals on the Payment summary. Does the Reckon Payroll app report these figures or not???
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My employee won't show up when doing new pay run
Hi, I have been able to add pay runs fine for the first 2 weeks of transfering to the payroll app, but now when I try and do a new pay run and select my employee, it says I don't have any. When I go into employees, she is there and it is complete. It just won't show up when doing a new pay run. I spent hours on help chat…
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Problems merging from old STP App to New Reckon Payroll App
HI, When I have sighned in with the old STP app I would use Muscatauto in the email box and then my password and I would have no problem logging in,but when I try using Muscatauto and then my password with the new Reckon Payroll app it will not allow me in saying it needs the whole email address.( muscatauto@gmail.com)…