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Successful submission in Payroll app not showing up in ATO transactions
I successfully migrated to the new app in June. On 20 June 2021 I submitted an Update event via the Payroll app (my final entry for FY). The app is showing "Success" next to the event. However on my ATO Business STP transactions, the 20 June entry does not appear. As this was my one and only entry since migrating to the…
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Migration issue
I have migrated my business from the old app to the new. But have no way of logging into the new app. It simply tells me that our business has already migrated and has two options on the page. Such as setting up a new business….Neither of which offer a sign in. How do I enter the app to add pay runs?
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Payroll App Update v2.12.16 - Improved employee profile info validation
Reckon Payroll App Update v2.12.16 The Reckon Payroll App has received an update to v2.12.16 which is available to download from your app store. Employee information validation improvements We've made some much needed improvements to the way employee information is validated when you attempt to create a new employee or…
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Duplicate EOFY statements
As I migrated to the new Reckon Payroll , without realising an employee was archived , I created the employee again , and thinking i was submitting only 1 EOFY income statements, 2 income statements for an employee have been recorded with the ATO (same company), so when our employees login to the ATO online or MyGov they…
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New STP I have not accessed. Old figures in old Reckon STP
New STP I have not accessed. Old figures in old Reckon STP .How can i finalise the previous year? I rely on volunteers to help on this so we were late to explore. After accessing new STP Reckon, i input the wages/payroll amounts. Please allow us to be late.Thanks
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EOFY...Declaration Tab not working
Hi. I get to the EOFY declaration tab, values all good. Enter declaration, name, tick "declare..." box but nothing else shows on my screen. I can't see a "submit" button. It won't let me submit. I have an iphone SE (1st generation). Can you help?
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Migrate Old files from old app
I forgot to migrate Old files of 2020 into New version of app now what can I do to recover the Old files
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how do I manually input super guarantee amount?
When the super was paid it was rounded up to the nearest dollar. When I do a pay run on Reckon it automatically calculates the SG amount but it doestn't match what was paid. It's only out by $1.62 so adjusting the SG rate is not accurate enough for it to match. Is there another way to overide?
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Reckon Free App - saving Incomplete Employee data
I've tried several times to complete an "Incomplete" employee. Reckon will save employee updates when I "Save" before moving to the next page of information, but it won't keep the changes on getting out of that employee's file and back to pay runs. I've tried many many times and it's extremely frustrating to have to arrow…
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My employee won't show up when doing new pay run
Hi. Have migrated to new app. Basic plan. Doing first STP payrun (for last quarter of 2021). Employee listed under employee tab but not listed when select employee. Can you help? ABN 15162681496 Thanks.
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Wrong ABN upon migration from STP app to Payroll app
My problem is as follows: My client is known as Realcraft Pty Ltd (ABN: 96007179642). Realcraft Pty Ltd is trustee for the A & T Papathanasiou Family Trust (ABN: 82403151082) Realcraft Pty Ltd has never operated or traded. It is merely a trustee for the Trust On the STP app the entity and ABN that was registered with the…
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TFN Declaration Form
I note that the payroll section (Taxes)states that if the box is ticked then the form is added to future STP submissions. How is this done - e.g. how does the form get entered so that Reckon pick it up. Also in doing this does that negate having to send the actual form to the ATO.
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Payroll app
My Reckon payroll app blank out. Tried my times, still not working. Help please
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incorrect date on pay run from stp app
hi, i’ve recently migrated from the stp app to the payroll app, and whilst filing my taxes, i’ve discovered that a pay run that i made on the stp app has the wrong date on it. this is not due to me making an error whilst filling it out, but due to processing errors with my bank - they later informed me that the payment was…
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Ordinary hours paid at above award rates but overtime paid at award rates.
We pay above award for ordinary hours but the award for overtime. How do I record this in payroll app please?