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Migration issue
I'm just having issues migrating to the new payroll app.
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Blank!
I am still unable to open the reckon payroll app. All I get is a blank white page. I’ve followed all suggestions. I can log in via the web address but goes to reckon one when I need reckon payroll. Please help me?!
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Submissions rejected: TFN must be a valid TFN
I am getting submissions as well as my EFOY declaration rejected by the ATO with the error: TFN must be a valid TFN. The only option is Go to Company details, but this does not have any TFN info. Can anyone advise how to correct this, please?
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STP FY Finalisation
Hi, I used the STP Payroll(retired) for submission to ATO. My accountant informed me that ATO has flagged that my 30 Jun 21 STP has not been finalised. Please advise. Thanks James
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Changing to new entity (Trading name, ABN but using existing email address
We have changed trading details (new trading name, ABN) and I wish to update Reckon to reflect this for the next quarters reporting but need to use the existing email address. How do I go about this?
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Payroll App setting up a Salary non hrly rate worker
I just downloaded payroll basic. trying to set up a Salary emp but can not find the option. Tried to create a new Salary but it says already exists??? How do we do this??
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Leave loading
This discussion was created from comments split from: Problems with Leave Setup for Casual Employee.
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payroll app on my iphone
I have received a message from Reckon saying they haven't heard from me for awhile I do my pay run every week and it says done i go to declaration then submit to ATO on my pay run page it says done against all of them what has gone wrong there must be something I am not doing right.
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How do I upload the BAS to ATO?
I have run payroll and submitted via STP. I see that the ATO has received it. However, how do I pay my PAYGE obligations? I see a field on the BAS statement that calculates what I owe to the ATO but I do not see how I can upload the BAS to ATO. How do I do this?
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Can you help with a Payroll app problem?
I've recently started using the Payroll app again after a break of several months when we were not employing. I downloaded the latest app and have made two entries successfully but have a problem with the third entry. I thought I entered all the correct info, but it's showing as a "Draft" with no amounts in the fields. How…
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Mismatching of Gross Wage
On the old payroll app, the gross wages included all payments including overtime. I could match my manual calculations with that of the payroll app. Since changing to new app, overtime is entered separately. Now the STP gross wage is less than my manual calculation. Guessing it may have something to do with settings but I…
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processing message
have had processing message for 4 weeks. what do I do to get success message 3 payrolls after have been fine
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Yummy’s
When I submitted the last pay runs (since 11 Nov) I noticed that it kept prompting me to continue to declaration even thought I already declared and just says “paid” when usually it say “done” after I successfully submitted to the ATO. How can I fix this and submit it successfully to the ATO.
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Don't forget your pay run
Got an email stating that you have noticed that "its been a little while since you last submitted a pay run". We pay fortnightly and our last pay run according to the Recon App was on the 11th of November. Somzing tells me zat zometink is Kaputt ! What gives ????😣 Where do I go from here ?
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Bernadina Andrews
I transferred over from Reckon to the new payroll app when it was required. Have been entering all pays in that app since then. However have today received an email from STP saying that I haven't used the Payroll app for sometime. Can you please explain.