🚨 STP SUBMISSION PROCESSING DELAYS 🚨
Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
Reckon Payroll App
Archives for December 2021
Discussion List
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Payroll app - SGC paymentsHi, I pay SGC quarterly, but just saw that that on the monthly runs (that go to the ATO), 10% of gr… -
Cannot Migrate to the New Payroll AppI've detailed this issue a number of days ago at https://community.reckon.com/discussion/8030762/ca…
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Working Holiday Makers - Tax ScaleI have a working holiday maker doing a few weeks casual work as a farm labourer. I have completed h…
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Cannot Migrate to the new Reckon Payroll App from the Reckon STP App.When I choose "Yes, migrate from STP app" on my phone, I receive the error "Failed t…
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About to change detailsGood afternoon, You know, every time before we log in the APP, We had to receive a security code by…
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error loading payrunsHi I am getting a an message 'error loading payruns' I have turned off my IOS device twice and reop…
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Log into Reckon payroll appWhy is my Reckon payroll app asking me to “choose to migrate or am I starting new business? “ I’ve…
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How do I enter negative amounts to adjust prior year entries?Payroll App does not appear to allow negative entries for processing. I need to update prior year i…
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Change abn number - accidentally input wrong abn number during migrationCan you please change the abn number 51 781 760 841 on my account as I input the wrong entity abn j…
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Superannuation not added to any of my pay runsThe app isn’t adding superannuation to my pay runs. I have three months worth of pay runs and the p…
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Doubling up on a Pay Run. Total wages paid for the year are now incorrect.Hi. Rav can you help? A recent pay run which I completed on the 29/11/2021, which involves only o…
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Why is the amount of Car Allowance(Non Taxed) always 0The amount in the Car Allowance (Non-taxed) were always corrected until last month. The Payroll App…
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Can I use Reckon Payroll on my Tablet while travellingI currently use Reckon Payroll on my desktop computer. I travel quite extensively (Well used to) a…
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100% earning to Super?I am self employed and and using Payroll Reckon. Sometimes I would like to put ALL my earnings of …
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Unalbe to open Reckon Payroll App on my iPhone.I'm unable to open my Reckon Payroll App on my iPhone. Its been working perfectly until last week. …