Important Announcements for the Reckon Payroll App 📢

The Reckon Payroll App is STP Phase 2 Ready!
The Reckon Payroll App is STP Phase 2 ready! We are excited to announce that the Reckon Payroll App is now STP Phase 2 ready! This means that you can make the switch to STP Phase 2 at any time between now and June 30, 2023. With STP Phase 2, you will be required to provide additional information to the ATO whenever you…
Get ready for STP Phase 2 with our Ready Checklist!
Getting ready for STP Phase 2? Check out our Ready Checklist Hi everyone! We're really excited to to let you know that we've made it super easy to get ready for Single Touch Payroll Phase 2 with our new STP Phase 2 Ready Checklist which is available now in the Reckon Payroll App (Web). What is STP Phase 2? The introduction…

Reckon Payroll App & Web

Archives for June 2022

EOFY Reports
The total superanuation amounts don't include the salary sacrifice super amounts, is right? I checked last yrs FY20/21 reports and they were included in total superanuation value
STP log in fail
I last lodged payroll through basic stp app in April this year. Went to log in yesterday to run final pay run & I cannot log in - I get past user name & password OK then it gets to 2 factor authentication- it sends code to my mobile but then keeps saying incorrect code - I request code be resent & put that in but it still…
Salary sacrifice super RESC
How do I enter the $ amount for a salary sacrifice super payment in the payroll app for the purpose of RESC.
EOFY Incorrect Allowance balance
Hi, On checking the end of year balances, found the tool allowance balance for our employee is incorrect. Have checked with the ATO and was advised that the allowance was not included in the Gross pays from October 2021, which was when I changed over from STP to Payroll. How do I change this balance to reflect the correct…
Cannot reach server
This discussion was created from comments split from: Server not available when trying to submit to ATO.
Salary sacrifice creates negative Net Pay and I get an error
I own a micro business (and my wife and I are it's only employees). We use the Reckon Payroll App to report STP when we pay ourselves from the business. This year, we've hardly paid ourselves at all, but I have paid super into our super accounts up to the concessional cap. I want to report this super payment through STP -…
add extra Super Guarantee besides 10% allocated
Can someone please advise how do I edit the Super Guarantee amount to be a little extra than the default 10% calculated automatically? When I am entering my last pay run for the FY.
Weird superannuation figure Pay Period 01/06/22-30/06/22
Hi! When I create payroll for CASUAL 1 employee Pay Period 01/06/22-30/06/22 frequency MONTHLY and pay today 28/06/22 Superannuation amount $50 pops out with 10% for Gross $250 amount. It should start from Next month pay and should be 10.5% on gross $250. Why is super comes up this month and why is calculation 20% of $250…
Reckon Payroll App update v2.24.19 📲⬆
Reckon Payroll App update v2.24.19 The Payroll App has received an update to version v2.24.19 which is now available for you to download from your Google Play Store or Apple App Store. This update brings in a number of enhancements outlined below and is the first phase of a two step update with the second scheduled for…
Pay run failing to load
Hi team, I'm experiencing lag/delays/drop out on the app whilst processing pay this morning....is there an issue you are aware of? Cheers
ATO Allocation of Superannuation after forwarding payrun on Payroll App
I have forwarded a payrun to ATO using Payroll App. The intention for the payrun is (a) Net Pay = 0 (b) Tax = 0 (c) Super guarantee = $627.00 (d) salary sacrifice = $6270 . So that a total of $627 + $6270 = $6897 was paid into my superfund and $0 paid out as pay. Attached are screenshots #1and #2 illustrating how the data…
**RESOLVED ** Reckon Payroll App - Performance issue (27 June)
**This issue is resolved. Please see updates at the bottom of the thread.** Hi everyone, We're currently investigating performance issues affecting the Reckon Payroll App. Initial reports show impact to both the mobile app and also the web access to the Payroll App. You may encounter the below errors when attempting to…
Reckon Payroll App tax update is live!
Reckon Payroll App tax update is now live! Simply sign in to Reckon Payroll mobile app or online to breeze through the 2022/23 financial year with the following updates! 2022/23 PAYG tax tables Changes to income tax tables will take effect from 1 July 2022 including Student Loan repayments. The Reckon Payroll App will…
How many employees?
How many employees can the Payroll App handle adequately in a single payrun?
moving from stp
i’m having issues moving to new payroll app

Reckon Payroll App & Web

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